Facilities Technician III

ServiceSource•Oakton, VA

About The Position

ServiceSource is seeking a Facilities Technician III to maintain and repair facilities systems and support building and construction projects. The role installs, inspects, repairs, and performs preventative maintenance on advanced mechanical, electrical, plumbing, HVAC, safety, and waste management systems. It also provides lead efforts for complex construction, logistics, and coordination projects and assists with a range of facility projects. The position requires general building maintenance experience, independent work within established procedures, and effective communication and teamwork. The employee may need to travel for work and must have a valid driver’s license and/or reliable transportation. The role involves regular talking or hearing, standing, using hands and arms, climbing or balancing, stooping and kneeling, and lifting or moving items weighing up to 25 pounds regularly and up to 50 pounds occasionally. The usual work environment is quiet. For benefit-eligible employees, ServiceSource may offer medical, dental, and vision coverage; company-paid disability and life insurance; a 403(b) retirement plan with matching contributions; flexible spending and health savings accounts; an Employee Assistance Program; a Wellness Program; tuition assistance; and paid time off that increases with tenure. Pre-employment background checks are required. ServiceSource is an Equal Employment Opportunity Employer, an E-Verify Employer, and a drug-free workplace.

Requirements

  • High school diploma or GED.
  • 4–6 years of general building maintenance experience, or at least 2 years of experience with additional specialized training and/or certifications.
  • Valid driver’s license and/or access to reliable transportation for work-related travel; eligible drivers must have a good motor vehicle record.
  • Ability to use standard office equipment, including copiers and fax machines.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and act on those conclusions as necessary.
  • Ability to work independently within established procedures associated with the job function.
  • Proficiency in multiple competencies relevant to Facilities.
  • Well-organized, self-directed, articulate team player able to relate to customers and employees at all levels.
  • Ability to work under pressure and consistently meet tight deadlines in a fast-paced environment.
  • Ability to speak to others and convey information effectively.
  • Familiarity with MS Office, including Word, Excel, and Outlook.
  • Ability to meet the physical demands of the position, including regularly lifting or moving up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Install, inspect, repair, and perform preventative maintenance on advanced mechanical, electrical, plumbing, HVAC, safety, and waste management systems.
  • Lead efforts for complex construction, logistics, and/or coordination projects.
  • Assist with facility projects, including painting, drywall, carpentry, and fixture installations.
  • Move furniture or materials within the facilities building portfolio.
  • Conduct building inspections and maintain compliance logs.
  • Assist contractors with projects, complex repairs, and event coordination.
  • Train junior personnel.
  • Use the work order system to log activities as required.
  • Perform other responsibilities as assigned.

Benefits

  • Medical, dental, and vision plans for employees and families (for benefit-eligible employees).
  • Company-paid disability, life, and Accidental Death & Dismemberment insurance.
  • 403(b) retirement plan with company matching dollar for dollar up to 3% of the employee’s contribution.
  • Flexible Spending and Health Savings accounts.
  • Employee Assistance Program.
  • Wellness Program.
  • Tuition assistance.
  • Paid time off that increases with tenure.
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