About The Position

The Facilities Technician 2 helps lead a team responsible for providing a safe, well-maintained store environment for Nordstrom customers and employees. The role supports the Facility Manager in ensuring stores are ready for business each day and helps maintain HVAC, vertical transportation, restaurants, entries and signs, building systems, and related equipment. The position supports multiple Nordstrom Stores and Nordstrom Rack locations within a business node. As a lead technician, this role performs and supports repairs and maintenance throughout the building, responds to break-fix requests, troubleshoots systems, helps delegate generated work orders, and mentors other technicians. It also supports store and vendor communications, parts ordering, project and job meetings, and administrative tasks. The technician operates and monitors building systems, maintains accurate work and equipment records, and promotes safe work practices. The schedule may include days, evenings, weekends, and off-hours as needed.

Requirements

  • High school diploma or GED.
  • 5–7 years of hands-on facilities experience, with an emphasis on mechanical maintenance.
  • At least 5 years of experience conducting predictive and preventive maintenance procedures.
  • At least 5 years of work experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills used to perform facilities and equipment repairs.
  • Ability to troubleshoot basic input and output functions.
  • Ability to trace and troubleshoot low-voltage signals and logical devices.
  • Ability to work without supervision and meet multiple deadlines appropriately.
  • Effective written and verbal communication skills, including the ability to communicate comfortably with all organizational levels.
  • Strong dedication to supporting facilities in a safe, customer-focused manner; highly self-motivated.
  • Intermediate ability with Microsoft Office programs and applications.
  • Experience with a computerized maintenance management system (CMMS) and an ordering system such as Coupa.
  • Knowledge of computer networking systems and infrastructure.
  • Experience with electromechanical operation and maintenance.
  • Ability to maintain a flexible schedule that may include days, evenings, weekends, and off-hours.
  • Ability to stoop, stand, walk, climb stairs and ladders, and lift or carry loads of 50 pounds or more, with or without reasonable accommodation.

Nice To Haves

  • Associate degree or higher from a vocational school or college preferred.
  • Project management experience is a plus.

Responsibilities

  • Lead and perform on-demand work and planned preventive maintenance on critical and non-critical equipment at monthly, quarterly, semi-annual, and annual intervals.
  • Troubleshoot electrical and mechanical problems related to store operations.
  • Operate and monitor building controls, building systems, and associated equipment; troubleshoot alarms and verify proper building operation through EMCS commands.
  • Lead equipment and building rounds and readings, and identify, mitigate, and report equipment or building-system malfunctions.
  • Perform manual labor, including loading, unloading, lifting, and moving materials.
  • Assist with parts ordering, purchase-order creation, vendor management, and relevant job and project meetings.
  • Follow safety procedures and promote adherence to safety and health rules, including LOTO, PPE, ergonomics, working-at-heights practices, and machine guarding.
  • Represent the facilities business in place of the Facility Manager at store, vendor, and project meetings; document and share outcomes.
  • Complete and document preventive-maintenance routines, and delegate work to and mentor other technicians on system accuracy.
  • Assist the Facility Manager with technical training of new employees on equipment and building systems.
  • Respond to location emergencies.
  • Update the CMMS to maintain maintenance procedures and accurate equipment history records.
  • Maintain adequate parts inventory and order items as necessary.
  • Communicate, coordinate, and assist with work involving outside contractors, vendors, and Property Managers or Landlords.
  • Comply with applicable codes, regulations, governmental-agency requirements, and company directives related to building operations and work safety.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Position may be eligible for performance-based incentives or bonuses
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