Facilities Support Specialist

Chase Brexton Health Care•Baltimore, MD

3d•$17 - $22

About The Position

With guidance from the Facilities Supervisor, the Facilities Support Specialist coordinates and supports all functions on the loading dock, processes all incoming and outgoing deliveries, and completes incident reports involving accidents that occur to vehicles, delivery personnel, and employees in and around the dock. A significant portion of the Facilities Support Specialist’s job involves handling, processing, and delivering incoming and outgoing USPS and inter-office mail on a daily basis. This includes handling incoming and outgoing Certified, Registered, Priority, and Express Mail. This position also handles the receiving, separation, and delivery of inbound and outbound packages from various carriers.

Requirements

High school diploma or equivalent
Knowledge and skills necessary to postmark outgoing US Mail using a designated postage machine.
Experience using Windows, Microsoft Office, Internet, PC, calculator, phone and filing systems, or the ability to learn how to use these products to accomplish required responsibilities.
Ability to bend, stoop, stand, reach and possibly climb a ladder if required.
Organizational skills needed to maintain records of incoming and outgoing mail and packages (using Microsoft Excel).
Ability to operate scanning equipment in order to scan incoming or outgoing mail or packages.
Must be able to lift up to 40 lbs. alone; more than 40 lbs. with assistance if needed.

Nice To Haves

Some college education
Experience working with mail machine equipment, including postage machines and scales is desired.
Knowledge of various levels of postal pricing, including certified mail, return receipt, priority and express mail.
Knowledge of mailing out packages using alternate courier services such as Federal Express, UPS, Maryland Messenger, etc.

Responsibilities

Maintains loading dock in an orderly fashion, free of obstacles and safety hazards.
Reports problems with overhead door to Facilities Supervisor.
Logs in and delivers all incoming packages or envelopes with a tracking number.
Maintains current and up to date log books for rotating 6 months.
Tracks packages as required.
Processes invoices for payment for the Facilities Department, including coding and presenting for approval.
Checks items to ensure that addresses are legible and correct, that sufficient postage has been applied or the appropriate documentation is attached, and that items are in a suitable condition for processing.
Ensures all envelopes are sealed and postmarked, then put into the US Mail Box by 4:30 p.m. or handed to the US Mail Carrier.
Identifies mail that is not addressed to a specific individual or department by opening and reading contents only if necessary.
Completes incident reports involving accidents that occur to vehicles, delivery personnel, and employees in and around dock.
Works according to established practices, procedures, techniques, and standards with minimal supervision within the assigned time frame maintaining productivity levels.
Exercises normal protective care for equipment and materials used.
Maintains confidentiality and security of information per HIPAA Privacy Rule guidelines.
Coordinates incoming and outgoing orders for equipment and material with the Procurement department as warranted.
Coordinates the delivery of mail and/or packages to other company locations using a courier service.
Receives and distributes all incoming US mail, as well as collecting and re-disbursing all inter-office mail.
Posts outgoing US Mail using a designated postage machine.
Issues new or updated ID badges and access cards for new hires and current employees.
Produces card history reports as requested.
Completes quarterly access card audits.
Behaves in a professional and courteous manner, assisting employees, clients, and patients who may ask for help or appear to be needing assistance.
Communicates orally and in writing with other employees in person, using a computer and/or a telephone.
Communicates effectively in a professional and friendly manner.