Facilities Supervisor

National Interstate Insurance Company•Richfield, OH

1d•Onsite

About The Position

National Interstate is a member of Great American Insurance Group and is a leading commercial transportation insurer. They offer risk financing solutions nationwide, including traditional insurance and alternative risk transfer programs. National Interstate is recognized as a multiple Northcoast 99 winner and a Cleveland Plain Dealer Top Workplace in Northeast Ohio. The company values integrity, transparency, fairness, accountability, empowerment, and collaboration. They aim to create an inclusive workplace where all employees feel empowered and can perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the transportation industry, focusing on niche expertise in product design, loss control, and claim services. The company is looking for a Facilities Supervisor to join their team at their Richfield, Ohio office. The company culture emphasizes connection, shared learning, and strong relationships, with employees in this role expected to be on-site five days a week.

Requirements

High School Diploma or equivalent.
A minimum of 6 years of experience in building maintenance or a related field.
Requires a minimum of 2 direct reports.
Responsible for overseeing team priorities and coordinating daily tasks.
Maintains advanced knowledge of HVAC, plumbing, electrical, and general building systems.
Maintains advanced knowledge of building codes, safety regulations, industry developments, and evolving best practices.
Strong problem-solving skills and attention to detail.
Provides training to new members of the team.

Nice To Haves

College degree preferred.

Responsibilities

Coordinates routine inspections and preventive maintenance on HVAC, plumbing, electrical, and lighting systems, ensuring work is completed to standards.
Assigns and monitors responses to maintenance requests and provides guidance on troubleshooting issues in office spaces, common areas, and building systems.
Leads repair work on office furniture, fixtures, and minor structural components.
Plans and leads grounds maintenance activities, including snow and ice removal operations.
Coordinates and manages external vendors and contractors for specialized repairs or installations, verifying compliance with specifications and safety requirements.
Ensures team adherence to company and regulatory safety programs, conducts safety audits, and addresses compliance gaps.
Reviews and maintains accurate records of maintenance activities, inspections, and repairs, and prepares reports for management.
Oversees office moves, furniture setups, and workspace reconfigurations, ensuring minimal disruption to operations.
Leads the collection and analysis of employee location and space utilization data.
Coordinates lease negotiations and renewals, ensuring alignment with internal stakeholders and monitoring lease contract compliance.
Supervises the review and verification of lease-related expenses and invoices and supports analysis of lease and construction costs.
Monitors rents, escalations, and portfolio performance, and escalates issues or trends as needed.
Assists in preparing and reviewing real estate and facilities budgets and forecasts, ensuring data consistency and accuracy.
May lead the team in providing janitorial support as needed.
Performs other duties as assigned.