Facilities Supervisor

Neighborhood House • Portland, OR

11h • $31 - $33 • Onsite

About The Position

The Facilities Supervisor is responsible for day-to-day building operations, maintenance, and facilities redevelopment projects across all Neighborhood House locations. This hands-on role supports the organization’s headquarters, apartment complex, and four early learning centers by keeping each site safe, functional, compliant, and cost-effective. The Facilities Supervisor is accountable for building safety, operational continuity, regulatory compliance, cost control, and the long-term stewardship of Neighborhood House properties, including the organization’s 16,000-square-foot headquarters. Success in this role requires broad knowledge of facility systems and physical infrastructure, hands-on maintenance and repair skills, sound judgment, and the ability to prioritize competing needs across multiple sites in a resource-conscious nonprofit environment. Regular day-to-day travel between locations is required.

Requirements

• Familiarity with safety, compliance, and ADA requirements
• Working knowledge of HVAC, electrical, plumbing, and building systems
• Experience with budget planning and management
• Experience coordinating vendors, contractors, and service providers
• Strong organizational and documentation skills
• Ability to assess priorities, manage multiple issues, and respond calmly in emergencies
• Strong customer service experience with multiple stakeholders
• Experience managing newly renovated buildings or warranty periods
• Knowledge of preventive maintenance planning and capital replacement forecasting
• Current driver's license/insurance and ability to travel day-to-day between multiple sites (mileage reimbursement provided at standard IRS rate)
• A minimum of three years of experience in facilities management, building operations, construction, and hands-on maintenance and repair (nonprofit or public-sector experience preferred)

Nice To Haves

• Certifications in facilities management, building maintenance, or related trades (CMRT, CFM, or similar)

Responsibilities

• Maintain the facility Operations and Maintenance Manual and oversee the daily operation and upkeep of HVAC, electrical, plumbing, fire and life safety, security, and building control systems.
• Perform routine inspections to identify maintenance needs, safety issues, and operational risks
• Coordinate repairs and preventive maintenance for both newly installed systems and existing building components
• Maintain building appearance, cleanliness, and functionality for staff, clients, and visitors
• Oversee organization-wide facilities cleaning vendors
• Supervise facilities volunteer work and projects
• Manage office availability and assignments at the headquarters
• Coordinate with staff to plan and complete renovations of units at the apartment complex.
• Work with the architect and contractors to coordinate and facilitate site access, inspections, measurements, deliveries, and contractor activities; answer facility-related questions and provide necessary information and access to building systems and spaces as needed.
• Oversee final cleanup and vacating of the old headquarters facility
• Perform hands-on facility repairs and improvements, including minor electrical controls, safety equipment, protective covers, and similar building upgrades within the role’s qualifications
• Maintain the headquarters alarm system
• Maintain property tax exemption filings annually
• Manage all building system warranties for applicable warranty periods
• Serve as the primary point of contact for contractors, vendors, and service providers
• Track warranty claims, schedule service calls, and ensure issues are addressed in a timely manner
• Develop and manage all related vendor relationships across sites; monitor vendor performance, contracts, and service agreements
• Evaluate and suggest a facility ticketing system
• Develop and implement a preventive maintenance schedule for all building systems
• Maintain a standard operations manual for all facilities
• Maintain detailed maintenance and warranty logs, service and inspection records, equipment records, and vendor information
• Identify long-term capital maintenance and replacement needs, particularly for systems or components not updated during renovation
• Support leadership with facility planning and lifecycle cost projections
• Oversee building security systems and access control (keys/fobs) and training
• Lead the safety committee
• Ensure compliance with applicable building codes, safety regulations, ADA requirements, and nonprofit occupancy standards
• Conduct regular safety inspections and address hazards promptly
• Coordinate fire inspections, alarm testing, emergency systems checks, and coordinate facility-related emergency preparedness plans and procedures.
• Serve as point person for emergency response related to building operations
• In partnership with Finance, develop and manage the facilities maintenance budget, including annual facility spending
• Partner with other departments and finance to develop the facilities portion of their budgets
• Monitor expenses and recommend cost-effective solutions and preventive investments
• Balance immediate maintenance needs with long-term asset protection
• Participate in the board asset development and management committee
• Respond to facility-related requests from staff and program teams
• Coordinate facilities response from building owners in spaces Neighborhood House leases
• Support room setups for events, minor moves, and space adjustments as needed
• Communicate clearly with leadership regarding facility conditions, risks, and priorities
• Participate in the board facilities planning committee
• Oversee facilities projects, including facilities development related grants
• Coordinate renovation and construction activities
• Partner with fundraising team on new grant applications
• Supervise a part-time Property Manager for the 19th Ave. transitional housing property.

Benefits

• 26 days of PTO (increases with tenure) per year
• 12 paid holidays per year
• Kaiser health, vision, and dental insurance with low employee premiums
• 403b retirement plan
• Company-paid life insurance. Voluntary life, long-term disability, accident, and critical illness insurance.
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP) with free counseling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed