Facilities Supervisor

National Interstate Corporation•Richfield, OH

3d•Onsite

About The Position

National Interstate is a member of Great American Insurance Group and is a leading commercial transportation insurer in the nation, offering risk financing solutions across all 50 states. They provide traditional insurance and alternative risk transfer programs, including group captive programs for niche markets. National Interstate is recognized as a multiple Northcoast 99 winner and a Cleveland Plain Dealer Top Workplace in Northeast Ohio. The company values integrity, transparency, fairness, accountability, empowerment, and collaboration. They aim to create an inclusive workplace where all employees feel empowered and can perform at their best. This position is located in the Richfield, Ohio office and is a full-time role. The company has specialized in serving the insurance needs of the transportation industry since 1989, focusing on product design, loss control, and claim services. This role is not eligible for employment visa sponsorship, and applicants must be authorized to work in the U.S. without future sponsorship.

Requirements

High School Diploma or equivalent.
Generally, a minimum of 6 years of experience in building maintenance or a related field.
Requires a minimum of 2 reports.
Responsible for overseeing team priorities and coordinating daily tasks.
May occasionally perform tasks alongside direct reports.
Operates under policies and procedures with limited oversight.
Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.
Maintains advanced knowledge of HVAC, plumbing, electrical, and general building systems.
Maintains advanced knowledge of building codes, safety regulations, industry developments, and evolving best practices.
Strong problem-solving skills and attention to detail.
Provides training to new members of the team.

Responsibilities

Coordinates routine inspections and preventive maintenance on HVAC, plumbing, electrical, and lighting systems.
Ensures work is completed to standards.
Assigns and monitors responses to maintenance requests.
Provides guidance on troubleshooting issues in office spaces, common areas, and building systems.
Leads repair work on office furniture, fixtures, and minor structural components.
Plans and leads grounds maintenance activities, including snow and ice removal operations.
Coordinates and manages external vendors and contractors for specialized repairs or installations; verifies compliance with specifications and safety requirements.
Ensures team adherence to company and regulatory safety programs.
Conducts safety audits and addresses compliance gaps.
Reviews and maintains accurate records of maintenance activities, inspections, and repairs.
Prepares reports for management as needed.
Leads emergency response protocols and directs disaster recovery efforts in collaboration with leadership.
Oversees office moves, furniture setups, and workspace reconfigurations, ensuring minimal disruption to operations.
May lead the team in providing janitorial support as needed.
Performs other duties as assigned.