Facilities Specialist - Bilingual (English and French)

Co-operators • Ottawa, ON

1d • CA$60,574 - CA$100,956 • Onsite

About The Position

The Facilities Specialist is responsible for enhancing the in-office experience and managing the daily operations to ensure that timely services are provided to support the business. The specialist will support their home location while having a solid understanding and the flexibility to support multiple locations and organizations both onsite and virtually. The role includes overseeing major projects such as relocations, decommissioning and technology integrations, serving as site lead and coordinating with vendors to ensure timely project completion. Additionally, the specialist provides guidance to the team, promoting a professional, healthy and safe work environment.

Requirements

• 6-9 years of experience in Facilities or Building Operations Management
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.

Nice To Haves

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.
• You have a post secondary degree in Business Administration or Facilities Management
• You hold the Facility Management Professional (FMP) designation
• Holding the Certified Facility Management Certificate and/or the Certified Records Managers (CRM) is an asset

Responsibilities

• Responsible for enterprise mobile support to all locations within the Real Estate and Workplace Services portfolio both onsite and virtual.
• Complete, update and test annual life safety (BCP) plans that support the business, building and HR requirements. Participate and support BCP programs and testing at the home location and enterprise wide.
• Maintain and solution enterprise practices such as testing, monitoring, reporting to maintain and recertify WELL, LEED, Net Zero, BOMA Best certification associated with our real estate portfolio.
• Partner with service providers to ensure standards are met, contractual agreements are adhered to that support the operations and business requirements.
• Liaise with landlord and building contacts regarding contracted services to ensure service expectations are met efficiently and effectively including deficiencies, repairs and maintenance, lighting, heating, cooling, grounds, and cleanliness. (Leased Buildings)
• Partner and participate with other Real Estate & Workplace Services teams to successfully execute small to large projects or upgrades.
• Coordinate staff moves, reconfigurations and large relocations, including new hire requirements, managing ergonomic requirements, furniture repairs and office maintenance.
• In partnership with the Supervisor, Facilities Operations, participate in recruitment selection, technical training, and skill development of staff to ensure they have developed solid critical thinking skills and make sound decisions.
• Provide the Supervisor, Facilities Operations, with on-going and timely feedback on staff performance and core competencies for the purpose of performance reviews and staff development.
• Oversite to all Facilities Operations expenses ensuring they align to services provided and coded appropriately.

Benefits

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree