Facilities Specialist - Shockwave Medical

Johnson & Johnson Innovative Medicine•Santa Clara, CA

1d•Onsite

About The Position

Johnson & Johnson is hiring for a Facilities Specialist– Shockwave Medical to join our team located in Santa Clara, CA. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. The Facilities Specialist oversees maintenance and workplace services for our Santa Clara, CA facility. This role coordinates facilities vendors and supports day-to-day facilities operations and projects.

Requirements

Bachelor’s degree preferred or equivalent experience
5+ years of work experience in facilities
Experience as a work order administrator
Experience in vendor management and daily operations
Strong knowledge of facilities management operations
Familiarity with office equipment & security systems
Ability to learn new systems quickly
Strong written and verbal communication skills
Ability to work in a fast-paced environment while managing multiple priorities
Ability to work independently and/or as part of a team, with flexibility to adapt to changing requirements

Nice To Haves

Analytical Reasoning
Business Behavior
Complaints Investigation
Corporate Experience
Data Reporting
Detail-Oriented
EHS Compliance
Emergency Planning
Environmental Health And Safety
Execution Focus
Facility Management
Learning Content Design
Proactive Behavior
Process Improvements
Risk Assessments
Safety-Oriented

Responsibilities

Identify opportunities to improve facilities systems and processes, including workflow improvements, integrations, custom reporting, and information sharing.
Administer the work order system by ensuring correct categorization and classification; routing work orders to internal teams and external vendors; reassigning or redirecting requests as needed; and producing summary reports and closeouts for reactive and preventative work.
Audit the work order system, preventative maintenance programs, and labor utilization on an on-going basis; recommend corrective actions as needed.
Monitors open requests, backlog status, and employee inquiries; provide updates to managers as needed.
Support the facilities management team by coordinating vendors for special projects and managing day-to-day vendor activities and site operations, as needed.
Maintain and organize facilities documentation (service manuals, facility plans/maps, as-built drawings and manage the systems where these records are stored.
Onboard, track, and manage new vendors as needed.
Supports management and staff with purchase order creation and tracking, as needed.
Proactively identify cost-saving opportunities and communicate recommendations to the facilities management team
Support Facility and EH&S audit requests, including documentation collection, coordination, and follow up actions.
Coordinate and help resolve issues related to building services including janitorial, breakrooms, and coffee services, parking, badging, new hire onboarding, space planning, interior/exterior furnishings, EV charging, and metrics reporting.
Collaborate to solve problems and handle unexpected situations professionally, with a service oriented approach.
Review, maintain and help enforce applicable Service Level Agreements (SLAs).
Ensure timely follow-up and communication with internal customers.
Provide necessary information to vendors, facilities staff, and service providers to ensure coordinated execution of work with minimal disruption to site operations.
Maintain accurate, up-to-date database records (contacts, contracts, vendors, landlords, emergency files, etc.).

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year