Field Clinical Specialist - Shockwave Medical (Lansing, MI)

Johnson & Johnson Innovative Medicine • Santa Clara, CA

1d • Hybrid

About The Position

At Johnson & Johnson, health is everything. The company leverages its strength in healthcare innovation across Innovative Medicine and MedTech to prevent, treat, and cure complex diseases, offering smarter, less invasive, and personalized solutions. Johnson & Johnson is committed to an inclusive work environment, respecting diversity and dignity. This role is for a Field Clinical Specialist at Shockwave Medical Inc., a Johnson & Johnson company, located in Lansing, MI. Shockwave Medical is pioneering Intravascular Lithotripsy (IVL) technology to treat complex calcified cardiovascular disease, aiming to establish a new standard of care through its differentiated and proprietary local delivery of sonic pressure waves. The Field Clinical Specialist is a highly visible position responsible for providing case support to physicians in assigned territories for peripheral and coronary interventional procedures during both pre-market and post-market phases of product development using the Shockwave Medical Intravascular Lithotripsy (IVL)® technology. This role is also critical for clinical studies, involving device training, case support, and ensuring timely data collection for clinical programs. Support for other territories may be required occasionally.

Requirements

• Minimum Bachelor’s Degree in business, science, nursing or related fields, or equivalent experience.
• Minimum 2 years’ experience directly supporting interventional or surgical procedures within a hospital setting OR, 1 year of industry, hospital-based life sciences, sales support experience.
• Working knowledge of clinical research, Good Clinical Practice (GCP) and regulatory compliance guidelines for clinical trials.
• A history of effective collaboration with regulatory agencies through clinical studies and market releases.
• Product knowledge including product vigilance and medical device reporting.
• High attention to detail and accuracy.
• Computer skills (MS Office products, word processing, spreadsheets, etc.).
• Finance and budgeting knowledge.
• Good prioritization and organizational skills.
• Excellent critical thinking skills.
• Excellent influencing and negotiation skills.
• High energy and results-oriented individual who is mature and successful in a business environment and is skilled in motivating and inspiring people.
• Entrepreneurial “hands-on” experience.
• Pro-active and “can do” attitude.
• Ability to consider and accept feedback and suggestions for continuous improvement.
• Works effectively on cross-functional teams.
• Demonstrated willingness to make decisions and to take responsibility for such.
• Effective written, verbal and presentation skills with all levels of customers and management.
• Ability to work in a fast-paced environment while managing multiple priorities
• Operate as a team and/or independently while demonstrating flexibility to changing requirements.

Nice To Haves

• Cardiovascular industry experience preferred but not required.
• Business Behavior
• Communication
• Consulting
• Cross-Selling
• Customer Centricity
• Customer Effort Score
• Customer Retentions
• Execution Focus
• Goal Attainment
• Hospital Operations
• Innovation
• Market Research
• Medicines and Device Development and Regulation
• Sales
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

Responsibilities

• Physician and hospital staff training, and procedural case coverage to ensure the safe and effective use of medical devices.
• Effectively meet the needs of internal and external customers with a sense of urgency and drive.
• Present clinical study training materials based on investigational plans to support the safe and effective use of medical devices, inclining study protocol, instructions for use, core lab manuals and case report forms.
• Manage key study investigators; foster and maintain strong relationships through direct interactions with medical advisors and clinical leaders.
• Partner with other clinical research colleagues to meet business needs in the field including site re-training, data collection for timely database locks and resolution of critical issues.
• Administrative activities including training to procedures, manage territory travel and budgets.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees