OnSite Specialist - Lansing, MI

Stryker•Lansing, MI

1d•Onsite

About The Position

The OnSite Specialist utilizes a wide array of knowledge, technical skills, and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. This role provides clinical surgical support by managing all relevant equipment, anticipating device needs of the O.R. staff and surgeon, and is responsible for troubleshooting and maintaining Stryker equipment and other related devices. The specialist works with surgeons, O.R. personnel, central processing, biomedical, and other related personnel. They are also responsible for maintaining knowledge of products through Stryker training, providing information on new and current products, and accurately recording and reporting data metrics. The role requires maintaining up-to-date account information, adhering to all Stryker and medical facility policies, and resolving product issues. For Specialists working in the Sterile Processing Department (SPD), the role involves reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy, working alongside SPD staff to ensure timely and compliant reprocessing of instruments.

Requirements

Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
HSPA CRCST Certification within 6 months of start date and on time yearly renewal (Applicable for Specialists working in Sterile Processing Department).
CRCST required within 6 months of hire (per Stryker and state legislation) (for SPD Specialists).
Ongoing annual continuing education required (for SPD Specialists).
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Basic computer skills including Microsoft Office.
Strong verbal and written communication skills.
Strong interpersonal skills.
Strong organizational skills.
The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support.
The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
Ability to remain standing and/or walking for an extended period of time.
Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
Excellent analytical skills.
Excellent equipment problem-solving skills.
Excellent time management skills with ability to use independent judgment and critical thinking effectively.
Must be able to explain and generate detailed guidelines and procedures.

Responsibilities

Provides clinical surgical support by managing all relevant equipment.
Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
Maintains knowledge base of equipment and disposable products through Stryker education training programs.
Provide physicians and OR personnel with information on new and current products.
Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
Adheres to all Stryker and medical facility policies, standards and procedures.
Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy (for SPD Specialists).
Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments (for SPD Specialists).
Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation (for SPD Specialists).
Perform in-line function testing (leak, sharpness, insulation, or power checks) (for SPD Specialists).
Wrap and containerize sets for sterilization per IFU (for SPD Specialists).
Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership (for SPD Specialists).
Facilitate repairs, replacements, and instrument tracking per hospital protocols (for SPD Specialists).
Communicate with SPD and OR leaders regarding equipment readiness and process improvements (for SPD Specialists).