Facilities Specialist

the Client•Stamford, CT

3d•Onsite

About The Position

As a Facilities Specialist, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete. This role serves as the primary on-site point of contact and a visible, friendly face at the facility. You will relay messages to the internal help desk, address day-to-day facility issues, enter tickets into the system to get issues resolved, and manage pantry supplies, including ordering cutlery, coffee, and other items. You will work hand-in-hand with a seasoned Facilities Manager.

Requirements

Friendly and customer-facing demeanor
Ability to stay calm under pressure
Basic computer skills: typing emails, basic Excel, and ability to learn a ticketing system
Good with basic math
Proficiency in MS Office Suite
High School Diploma or GED required
0–2 years of professional experience

Nice To Haves

Prior experience working in facilities
Experience with a CMMS (Computerized Maintenance Management System)
Administrative skills
Associate's or Bachelor's Degree preferred

Responsibilities

Serve as the primary on-site point of contact and be a visible, friendly face at the facility
Relay messages to the internal help desk; when a user opens a ticket with the help desk, it gets assigned to this person (e.g., lightbulb is out in pantry, desk has a chip in it, key broke in the lock in desk drawer, coffee machine is broken)
Address day-to-day facility issues such as stains on carpet and doors not closing properly
Enter tickets into the system to get issues resolved
Manage pantry supplies, including ordering cutlery, coffee, and other items
Work hand in hand with a seasoned Facilities Manager