Facilities Specialist
About The Position
The Data Center Facilities Specialist is responsible for the planning, maintenance, and documentation of data center operations and associated mission-critical infrastructure at our Kings Mountain, NC location. This role ensures effective oversight of contractor activities and maintenance practices to maintain operational integrity and energy efficiency, directly supporting Ensono's mission to enable clients to Do Great Things. Position Objectives: Ensure operational best practices to maintain availability and uptime of mission-critical operations and infrastructure Review and document operational and emergency procedures, maintaining as-built documentation Share technical knowledge with team members to promote professional growth and cross-training Optimize energy efficiency of data center facilities and systems
Requirements
- 3+ years of experience in data center facilities management or critical infrastructure operations
- Strong knowledge of data center infrastructure including power distribution (PDUs), cooling systems, and environmental controls
- Understanding of backup power systems including UPS and generator operations
- Familiarity with data center standards and best practices (ASHRAE, Uptime Institute, TIA-942)
- Experience with environmental monitoring systems and building management systems (BMS)
- Knowledge of safety protocols for working in data center environments
- Ability to work in a 24/7 operational environment and respond to after-hours emergencies
- Strong troubleshooting skills with ability to quickly identify and resolve facility issues
- Excellent documentation and communication skills
- Physical ability to lift equipment (up to 50 lbs), work with cabling, and navigate raised floor environments
- High school diploma or equivalent required
- Minimum 3 years of hands-on experience in data center operations or critical facilities management
- Experience working with mission-critical infrastructure and understanding of uptime requirements
Nice To Haves
- Data Center Certified Associate (DCCA) or Certified Data Centre Professional (CDCP) certification
- Experience with colocation or managed service provider data center environments
- Knowledge of DCIM (Data Center Infrastructure Management) tools
- Electrical or HVAC technical certifications
- Experience with incident management and change management processes (ITIL framework)
- Familiarity with physical security systems and access control in data center environments
- Associate's or Bachelor's degree in Electrical Engineering, Facilities Management, or related technical field
Responsibilities
- Operate and manage critical equipment for routine and emergency services, including HVAC, plumbing, chillers, and fire detection systems
- Monitor and maintain optimal environmental conditions (temperature, humidity, airflow) to protect equipment and ensure continuous uptime
- Conduct regular inspections of critical infrastructure including electrical systems, UPS, generators, PDUs, and fire suppression systems
- Coordinate equipment installations, moves, adds, and changes (IMACs) within the data center environment
- Manage cable infrastructure and maintain organized cable management practices
- Respond to facility-related alerts and incidents with urgency to minimize service impact and maintain SLA commitments
- Perform routine maintenance on raised floors, hot/cold aisle containment systems, and rack infrastructure
- Coordinate with vendors and contractors for data center maintenance, repair services, and capital projects
- Ensure compliance with data center industry standards, safety regulations, and company security policies
- Maintain accurate documentation of facility assets, maintenance logs, incident reports, and as-built drawings
- Support capacity planning and infrastructure improvement initiatives
- Participate in on-call rotation to provide 24/7 support for critical facility operations
Benefits
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
