Facilities Services Manager

The University of New Mexico•Albuquerque, NM

2d•Onsite

About The Position

The University of New Mexico Office of the Medical Investigator (OMI) is seeking a highly organized, responsive, and service-oriented Facilities Services Manager to oversee the facilities, equipment, fleet, inventory, environmental services, and related operational needs of a complex statewide medical examiner operation. OMI is a unique 24/7 operation that provides medicolegal death investigation services for the State of New Mexico. The Facilities Services Manager plays a critical role in maintaining a safe, functional, compliant, and professional environment that supports OMI's clinical, investigative, laboratory, administrative, and public service functions. This position requires a manager who can successfully balance day-to-day operational needs with long-term planning, maintain strong relationships with internal and external partners, and ensure that identified issues are tracked through resolution. The successful candidate will be expected to demonstrate strong follow-through, documentation, organization, communication, and accountability. The Facilities Services Manager supervises assigned facilities and inventory personnel and serves as a primary operational liaison between OMI and University departments, contractors, vendors, regulatory partners, and service providers.

Requirements

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Possession of a valid New Mexico driver's license is a requirement for this job.
Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

Nice To Haves

Facilities management in a healthcare, laboratory, forensic, research, public safety, higher education, or similarly complex environment.
Supervising employees and establishing clear performance expectations and accountability.
Managing multiple simultaneous projects, work orders, vendors, deadlines, and operational priorities.
Preventive maintenance and facility inspection programs.
Vendor, contractor, and service agreement management.
Fleet or vehicle maintenance oversight.
Inventory, supply chain, or materials management.
Environmental health and safety programs.
Hazardous, chemical, biological, or regulated waste management.
OSHA or other workplace safety requirements.
Emergency preparedness and operational continuity planning.
Budget monitoring, purchasing, PCard, procurement, or financial reconciliation.
Development and maintenance of operational tracking systems, metrics, dashboards, or audit tools.
Experience working with computerized maintenance, inventory, project-management, or work-order systems.
Strong proficiency with Microsoft Office applications and other electronic tracking systems.
Demonstrated ability to organize complex workloads and consistently follow assignments through completion.
Strong written and verbal communication skills.
Demonstrated ability to work collaboratively with leadership, employees, contractors, vendors, and institutional partners.
Ability to recognize when an issue requires escalation and communicate risks clearly to leadership.
Distinguish urgent matters from routine work while ensuring neither is forgotten.
Create reliable tracking and follow-up systems.
Communicate clearly when projects encounter barriers.
Build productive relationships across multiple University departments.
Hold employees and vendors accountable while maintaining professional relationships.
Anticipate operational needs rather than waiting for failures to occur.
Maintain accurate records and provide leadership with clear information regarding status, risks, costs, and recommended next steps.
Take ownership of assigned responsibilities and consistently bring work through to completion.

Responsibilities

Manage the daily facilities and physical plant needs of OMI facilities and associated operational locations.
Coordinate preventive, scheduled, corrective, and emergency maintenance activities.
Monitor building systems and coordinate repairs involving HVAC, electrical, plumbing, mechanical systems, doors, security systems, and other building infrastructure.
Conduct routine inspections of facilities and identify maintenance, safety, repair, and replacement needs.
Track identified facility issues from initial report through completion and maintain appropriate documentation of status, follow-up, and resolution.
Coordinate work performed by UNM Facilities Management, contractors, vendors, and other service providers.
Participate in facility improvement, renovation, capital renewal, equipment replacement, and space-planning projects.
Assist leadership with prioritizing facility needs and developing short- and long-term replacement and improvement plans.
Maintain appropriate documentation, records, service histories, warranties, contracts, and inspection information related to facilities and equipment.
Serve as a primary OMI point of contact with applicable UNM facilities and support departments.
Maintain routine meetings and follow-up processes with Safety and Loss Prevention/SLD and other University partners, as appropriate.
Develop and maintain productive working relationships with University service departments and ensure OMI requests are communicated clearly, documented, and appropriately escalated when necessary.
Track outstanding University work orders and facility-related projects and communicate status and barriers to OMI leadership.
Participate in inspections, walkthroughs, corrective-action planning, and follow-up activities.
Promote a strong culture of workplace safety and environmental compliance.
Coordinate with UNM Environmental Health and Safety and other regulatory offices regarding applicable reporting, inspections, corrective actions, and compliance requirements.
Ensure appropriate processes are maintained for chemical, biological, hazardous, and regulated waste.
Coordinate scheduled and as-needed chemical and biohazardous waste removal with approved vendors, including Clean Harbors or other University-approved providers.
Maintain applicable waste manifests, service records, inspection documentation, and regulatory records.
Ensure spill response carts and related emergency supplies are appropriately stocked, inspected, organized, and maintained.
Monitor expiration dates and replacement needs for emergency and safety supplies.
Ensure compliance with applicable OSHA requirements, University safety policies, environmental requirements, and other federal, state, and local requirements related to assigned operations.
Coordinate resolution and documentation of identified safety deficiencies.
Oversee OMI fleet-related operational needs and coordinate vehicle maintenance, inspections, repairs, registration, replacement planning, and documentation.
Maintain accurate vehicle service and repair histories.
Identify recurring vehicle issues and make recommendations regarding continued repair versus replacement.
Coordinate with appropriate University fleet and transportation resources.
Assist in planning for vehicle replacement and operational continuity.
Oversee assigned remote equipment and infrastructure, including remote coolers or refrigeration equipment used in support of statewide OMI operations.
Coordinate maintenance and repair of trailers, generators, specialized equipment, or other operational assets as assigned.
Maintain accurate inventory and service records for assigned equipment.
Provide direct supervision and operational oversight of assigned inventory staff.
Ensure appropriate inventory levels are maintained for OMI operational, laboratory, safety, and facility supplies.
Ensure storage and stock areas remain clean, organized, secure, and appropriately maintained.
Oversee routine auditing of inventory and inventory-management systems.
Ensure accurate use and maintenance of approved inventory tracking systems.
Monitor supply availability and proactively identify discontinued, backordered, or difficult-to-obtain products.
Work with staff and end users to identify appropriate replacement products when necessary.
Ensure inventory purchasing and receiving activities comply with University purchasing, PCard, Request to Spend Funds (RTSF), surplus, and property-control requirements.
Provide appropriate oversight of chemical disposal and University surplus processes when equipment or materials are no longer needed.
Coordinate and oversee contractors, service providers, and vendors performing work for OMI.
Monitor vendor performance, schedules, service expectations, and completion of work.
Review work for quality and compliance with contract or service requirements.
Maintain vendor and contract documentation and track renewal or expiration dates as appropriate.
Obtain quotes, coordinate purchasing processes, and assist with expenditure monitoring.
Identify service concerns promptly and work with vendors and University partners toward resolution.
Escalate significant performance, safety, financial, or service concerns to OMI leadership.
Monitor expenditures associated with facilities, equipment, repairs, supplies, and contracted services.
Follow all University purchasing and procurement requirements.
Ensure purchases contain appropriate business justification and documentation.
Ensure PCard transactions and allocations are completed accurately and within established deadlines.
Submit or coordinate RTSF requests through established OMI approval processes.
Assist leadership with development of facility, equipment, fleet, and replacement budget projections.
Identify opportunities for cost control while maintaining appropriate safety and operational standards.
Participate in development and maintenance of OMI emergency preparedness, disaster response, and continuity plans related to facilities and infrastructure.
Coordinate response to urgent facility failures that may impact OMI operations.
Maintain appropriate emergency vendor and University contact information.
Assist leadership with planning for power failures, refrigeration failures, water events, HVAC outages, equipment failures, weather events, and other facility emergencies.
Participate in emergency response activities when facility or equipment support is required.
Provide direct supervision, coaching, training, and performance management for assigned staff.
Establish clear expectations, priorities, deadlines, and accountability for work assignments.
Conduct regular employee check-ins and team meetings.
Monitor work completion and provide timely feedback.
Maintain appropriate documentation related to employee performance and operational assignments.
Ensure adequate work coverage and coordinate schedules based upon operational needs.
Train employees on applicable policies, procedures, safety requirements, systems, and operational expectations.
Address performance or conduct concerns promptly and consistently in coordination with OMI leadership and Human Resources when appropriate.
Encourage teamwork, professional communication, continuous improvement, and strong customer service.
Develop and maintain systems for tracking facilities requests, maintenance activities, inspections, repairs, contracts, equipment, fleet activities, inventory, and regulatory requirements.
Maintain accurate and timely documentation of open and completed work.
Develop metrics or reports that allow leadership to evaluate workload, outstanding issues, costs, response times, recurring problems, and operational risks.
Conduct routine audits of assigned operational processes.
Identify recurring issues and recommend process improvements rather than relying solely on reactive solutions.
Maintain and update applicable Standard Operating Guidelines (SOGs), Standard Operating Procedures (SOPs), checklists, and other operational documentation.
Ensure records are organized and accessible to appropriate personnel.