Facilities Services Manager

Booz Allen Hamilton•McLean, VA
•$62,000 - $141,000•Onsite

About The Position

This role involves assisting clients with the management of various services including food services, parking, special events, travel coordination, security monitors, custodial services, and miscellaneous projects. The position requires providing customer support for all facilities-related issues, troubleshooting customer problems, and supporting the client's various services programs. Responsibilities include coordinating facilities-related support for special events and conferencing, scheduling and arranging for the delivery of special equipment, special cleanings, and security monitors. The role also entails providing project management support for special projects, such as special events, external facility support, and other service-related projects. Additionally, it involves assisting with logistics support, and receiving, validating, and filing invoices.

Requirements

  • 2+ years of experience managing services and support
  • Experience monitoring the quality of services provided by other contracts and providing feedback to the client
  • Ability to work in a dynamic office environment and collaborate within a team
  • Ability to prepare government staff and contractors for travel and provide end-to-end coordination of all official travel arrangements
  • TS/SCI clearance with a polygraph
  • HS diploma or GED

Nice To Haves

  • Experience with food service and hospitality management
  • Ability to support the parking administration program by managing the assignment and dissemination of parking permits, coordinate with component parking representatives, and administer the parking application
  • Ability to verify clearances, accesses, and certifications, schedule required appointments, briefings, and training, and monitor the requirements
  • Ability to assist executive management with scheduling and calendar management
  • Possession of excellent verbal and written communications skills, to communicate effectively with various levels of leadership

Responsibilities

  • Assist the client with the management of food services, parking, special events, travel coordination, security monitors, custodial services, and miscellaneous projects.
  • Provide customer support service on all facilities-related issues, troubleshooting customer issues.
  • Provide support to the client's various services programs.
  • Coordinate facilities-related support necessary for special events, and conferencing support.
  • Schedule and arrange for delivery of special equipment, special cleanings, and security monitors.
  • Provide project management support to various special projects, including special events, external facility support, and other service-related projects.
  • Assist with logistics support, receiving, validating, and filing invoices.

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care
  • recognition awards program
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