Facilities Service Worker

City of Greeley•Greeley, CO

2d•Onsite

About The Position

The Facility Service Worker position is an essential part of the Department of Culture, Parks, and Recreation. Facility Service Workers are responsible to set up facilities (e.g., tables and chairs) for special events and/or programs as well as being a department representative for evening events and to keep the Island Grove buildings clean and well maintained before, during and after events. They are also responsible for regular cleaning and maintenance including scheduled deep cleaning, as well as performing some minor maintenance tasks consisting of basic carpentry, plumbing, painting, drywall and minor repairs to the facilities. The exact workdays and shift assignments have not yet been determined, so candidates must be available to work a day shift or an evening shift as well as some scheduled overtime, working as late as 12:00 a.m., occasionally. Days off will be mid-week and successful candidates must be available to work both Saturday and Sunday. Responsibilities primarily fall into two areas: custodial and setup/teardown. Specifically, the Facility Service Workers are responsible to set up facilities (e.g., tables and chairs) for special events and/or programs as well as being a department representative for evening events and to keep the Island Grove buildings clean and well maintained before, during and after events. They are also responsible for regular cleaning and maintenance including scheduled deep cleaning, as well as performing some minor maintenance tasks consisting of basic carpentry, plumbing, painting, drywall and minor repairs to the facilities.

Requirements

One (1) to two (2) years of customer service experience.
Must be 18 years of age or older.
Possess a valid driver’s license held for a minimum of two (2) years with a good driving record.
Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job, AND Possession of a valid driver’s license.

Nice To Haves

Bilingual – English/Spanish.
2 years plus of related experience.
Knowledge of maintenance and minor repair as it relates to public buildings.
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
Ability to self-start and take initiative in completing daily tasks and special projects.
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to establish and maintain partnerships with a variety of internal and external constituencies.
Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
Knowledge of incident response and handling methodologies.
Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.

Responsibilities

Oversees the cleaning of CPRD facilities.
Follows written and/or verbal instructions.
Establishes and maintains effective working relationships with supervisors, co-workers and the general public.
Handles difficult situations using tact, patience and good judgment.
Attends safety sessions and keep informed about safety and emergency procedures.
Performs related duties and responsibilities as assigned.
Provides basic building upkeep and maintenance including changing light bulbs, painting, and wall patching.
Assists in deep cleaning projects at multiple facilities during closures.
Provides setup and tear down for facilities events.
Use of software to schedule facility events and needs.
Communicate with supervisors all custodial and cleaning supply needs.
Assists with snow removal as needed, including: hand shoveling, snow blowing, operating the Gator with plow and applying ice melt.
Operates small equipment such as power tools, shop equipment, lifts, buffers, vacuums, extractors, power washer and auto scrubbing machines. etc., as well as larger equipment including forklifts, loader, skid steer, etc.
Performs other duties as assigned.