Facilities Project Manager

Fountain House•New York, NY

11h•$75,000 - $85,000•Hybrid

About The Position

Fountain House is seeking a Project Manager to join its Facilities Department, supporting capital projects and day-to-day operational work across 15 program sites in New York City. This role will assist the Senior Director of Operations with ongoing and new initiatives and independently lead small to mid-size projects from planning through completion. This is not an entry-level position. We're looking for someone with real project management experience in complex, multi-trade environments. This could be facilities, construction, or an adjacent field such as IT infrastructure, complex customer/vendor operations, or similar work involving coordination across multiple vendors, timelines, and stakeholders. The Facilities Project Manager is a leader who not only delivers results but embodies the values of the clubhouse model, demonstrating what we call our HERO characteristics: fierce optimism, professional curiosity, and a deeply communitarian approach to partnerships, leadership, and engagement. Full-time position based in Hell's Kitchen with travel to the Bronx and Harlem as well as residential sites across the city.

Requirements

Demonstrated experience managing projects in complex settings involving multiple trades, vendors, or service providers (facilities, construction, IT infrastructure, or complex vendor/customer service environments all qualify)
Strong organizational skills and attention to detail
Ability to manage multiple concurrent projects and shifting priorities
Sound judgment and problem-solving skills under ambiguity — this work involves real-time issues like permit delays, discovered conditions, or vendor scheduling conflicts
Experience directing contractors, vendors, or service providers to hold them accountable to timeline and quality
Ability to read and interpret scopes of work, proposals, and basic contract terms
Comfort coordinating across multiple trades or disciplines simultaneously, without requiring deep technical expertise in any single trade
Strong written and verbal communication skills
Proactive, self-starting approach and the ability to move projects forward
Discretion and good judgment, particularly given proximity to budget and staffing matters
Reports project status clearly and appropriately
Willingness and ability to learn Fountain House's mission, program model, and operating environment
Physical flexibility to work on-site across multiple locations as project needs require
Compassionate Emotional Intelligence – Demonstrate empathy and strong listening skills when engaging vendors, partners, staff and members.
Mission Connection – Alignment with organizational values and approaches; demonstrated commitment to and ability to serve as an exemplar for an organization’s values and foster an inclusive and respectful workplace.

Nice To Haves

3+ years of project management experience preferred.
Experience in nonprofit or social services environments a plus.

Responsibilities

Assist the Senior Director of Operations on ongoing capital projects and new initiatives as needed
Independently lead assigned small and mid-size projects from scoping through completion
Coordinate and direct multiple trades and vendors on active jobsites to keep work on schedule and within scope
Solicit bids, review proposals, and manage vendor/contractor relationships and accountability
Track project budgets against approved scope; flag overruns or changes early
Serve as the primary point of contact for vendors and contractors on assigned projects, escalating budget or scope changes to the Senior Director for approval
Maintain clear project documentation, status updates, punch lists, and closeout materials suited to grant-funded and audit-ready recordkeeping
Travel across Fountain House's NYC program sites as needed; this role is not desk-bound