Facilities Operations Specialist

DFCU Financial•Dearborn, MI

About The Position

This role will support Facilities & Services operations and initiatives across the organization’s Michigan and Florida locations. Coordinate department programs, facilities projects, vendors, and administrative activities while supporting building services, financial processes, and day-to-day department operations.

Requirements

  • Associate degree in a related field or equivalent combination of education and experience.
  • Three years of related experience in facilities, building services, property management, or a similar operational function.
  • Experience coordinating vendors, contractors, projects, or facilities-related services.
  • Proficient in Microsoft 365.
  • Demonstrated analytical and problem-solving skills.
  • Able to initiate and embrace change.
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

Responsibilities

  • Receive and process all department invoices, ensuring each invoice is accurately assigned to the appropriate team member for review and processing.
  • Review, electronically and code department invoices, including invoices related to new branches, mergers and acquisitions, and monthly lease payments.
  • Lead small to medium department projects supporting building services, new branch openings, and mergers and acquisitions.
  • Research and order specialty materials to support department and organizational needs.
  • Administer the organization’s non-critical key program.
  • Monitor vendor performance and feedback, address deficiencies or issues, and escalate as needed.
  • Support department budget and expense monitoring, including credit card activity and monthly budget reviews.
  • Support vendor and contract administration, including third-party risk reviews, vendor setup, documentation, and contract renewals.
  • Maintain facilities documentation and budget forecasting for programs including fleet vehicles, HVAC, asphalt, and concrete systems across Michigan and Florida.
  • Support facilities inspection programs, including fire alarm and elevator testing, retention ponds, and stormwater management.
  • Maintain department procedures and serve as the primary contact for department software and technology needs.
  • Maintain facilities documentation, including emergency response plans, infrastructure improvement logs, facility profiles, building drawings, and project closeout records.
  • Act as primary backup to the Facilities Administrative Specialist.
  • Perform other duties as assigned.

Benefits

  • 401k plan match, dollar for dollar up to 4%
  • 401k additional employer contribution after one year at 5%
  • Employee bonus program
  • Medical, dental and vision insurance effective date of hire
  • Health savings account (HSA)
  • Flexible spending accounts for medical and dependent care expenses
  • Adoption assistance for qualified expenses maximum $10,000 per child
  • Wellness initiatives and reimbursements
  • Pre-paid legal services plan
  • Identity protection plan
  • Accident supplemental plan
  • Short & long term disability plans paid for by company
  • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
  • Pet Insurance
  • Free financial planning assistance
  • Numerous fun employee events throughout the year
  • Volunteer and community engagement opportunities
  • Employee loan discounts (closed-end loans)
  • Service / anniversary awards
  • Employee discounts for company logo wear
  • Employee referral payouts for recruiting your friends and family
  • Paid lunch time
  • Tuition reimbursement / Education assistance
  • Ongoing training opportunities
  • Leadership development program
  • Paid time off
  • Paid holidays (13 per year)
  • Flexible scheduling for students
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