Facilities Operations Specialist I

Stanford Health Care • Palo Alto, CA

35d • $45 - $59 • Onsite

About The Position

Turn data into decisions that shape the future of healthcare. As a Business Analyst (Facilities Operations Specialist) supporting Facilities Planning & Design, you will transform complex information into actionable insights that help guide Stanford Medicine’s growth, space strategy, and development initiatives. In this highly collaborative role, you will turn complex facility, project, and regulatory data into insights that help shape the future of Stanford Medicine's healthcare environments. Develop dashboards, reports, and performance metrics that provide visibility into facilities planning, licensing activities, project progress, and operational performance. Partner with planners, project managers, and licensing professionals to identify trends, mitigate risks, and drive process improvements. Support executive decision-making through data analysis, presentations, portfolio reporting, and actionable recommendations. Track key milestones, KPIs, entitlement activities, and forecasting efforts across a diverse portfolio of planning and development initiatives. Leverage expertise in data analytics, Power BI, Excel, reporting tools, and stakeholder communication to deliver meaningful business insights. The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. The Facilities Planning & Design (FPD) business unit leads the planning, design, and improvement of Stanford Health Care’s spaces to advance excellence in care, innovation, and experience. With expertise across Planning, Design, Land Use & Licensing, Art, Wayfinding, Signage, and Facilities Administration, FPD turns vision into reality, creating functional, compliant, and inspiring environments aligned with Stanford Medicine’s mission. The Land Use & Licensing team guides long-range planning, entitlements, and sustainability initiatives that advance Stanford Medicine’s growth and mission. Combining expertise in architecture, planning, construction, and healthcare, the team oversees licensing, compliance, and government relations with precision and collaboration. The work ensures regulatory alignment, sustainable development, and seamless coordination across the enterprise.

Requirements

• Bachelor’s degree from an accredited college or university required.
• One to two (1–2) years of experience in data analysis/reporting or facilities operations support (internship/co-op experience acceptable) required.
• Proficiency with MS Excel (pivot tables, lookups), Access, PowerPoint, and Word.
• Strong attention to detail, data quality, and organizational skills; ability to follow SOPs and manage multiple tasks with supervision.
• Clear written and verbal communication; customer service orientation.
• Ability to work collaboratively and learn quickly; curiosity to improve processes.

Nice To Haves

• Exposure to relational databases and business intelligence tools preferred.
• Prior healthcare experience a plus.
• Familiarity with facilities management systems and Internet of Things (IoT) concepts preferred.

Responsibilities

• Perform data entry, cleansing, reconciliation, and quality checks for asset, work order, occupancy, and energy-related data.
• Maintain report documentation, data dictionaries, and standard operating procedures (SOPs).
• Assist with building, updating, and testing dashboards and metric reports.
• Monitor and escalate data quality issues; conduct initial root-cause analysis under supervision and track remediation.
• Develop and maintain Excel/Power BI-based tools for reporting and analysis.
• Provide customer service to end users, triage requests, and maintain a reporting request queue.
• Submit requisitions in Workday for purchase orders and purchase order changes.
• Processes and tracks invoices and permits to ensure timely payment to vendors and county agencies.
• Support compliance with data privacy, security, and audit requirements; contribute to standardization and continuous improvement.

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
• Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level