Facilities Operations Specialist

DFCU Financial•Dearborn, MI

About The Position

This role will support Facilities & Services operations and initiatives across the organization’s Michigan and Florida locations. Coordinate department programs, facilities projects, vendors, and administrative activities while supporting building services, financial processes, and day-to-day department operations.

Requirements

  • Associate degree in a related field or equivalent combination of education and experience.
  • Three years of related experience in facilities, building services, property management, or a similar operational function.
  • Experience coordinating vendors, contractors, projects, or facilities-related services.
  • Proficient in Microsoft 365.
  • Demonstrated analytical and problem-solving skills.
  • Able to initiate and embrace change.
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.

Responsibilities

  • Receive and process all department invoices, ensuring each invoice is accurately assigned to the appropriate team member for review and processing.
  • Review, electronically file and code department invoices, including invoices related to new branches, mergers and acquisitions, and monthly lease payments.
  • Lead small to medium department projects supporting building services, new branch openings, and mergers and acquisitions.
  • Research and order specialty materials to support department and organizational needs.
  • Administer the organization’s non-critical key program.
  • Monitor vendor performance and feedback, address deficiencies or issues, and escalate as needed.
  • Support department budget and expense monitoring, including credit card activity and monthly budget reviews.
  • Support vendor and contract administration, including third-party risk reviews, vendor setup, documentation, and contract renewals.
  • Maintain facilities documentation and budget forecasting for programs including fleet vehicles, HVAC, asphalt, and concrete systems across Michigan and Florida.
  • Support facilities inspection programs, including fire alarm and elevator testing, retention ponds, and stormwater management.
  • Maintain department procedures and serve as the primary contact for department software and technology needs.
  • Maintain facilities documentation, including emergency response plans, infrastructure improvement logs, facility profiles, building drawings, and project closeout records.
  • Act as primary backup to the Facilities Administrative Specialist.
  • Perform other duties as assigned.
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