Facilities Operations Manager
About The Position
Connect with us LinkedIn, Instagram, Facebook, Twitter. Thinking about a change? We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch. Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others. In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and safety.
Requirements
- Minimum 5–10 years in Facilities Management or building operations
- Experience in a healthcare or acute care environment
- Experience with managing unionized labour environments
- Experience in multi-trade maintenance operations (HVAC, electrical, mechanical, plumbing)
- Experience managing supervisors and large operational teams
Nice To Haves
- Post-secondary education in Engineering, Facilities Management, or related field is preferred
- Trade certification (Electrician, Millwright, HVAC, etc.) is strongly preferred
Responsibilities
- Provide daily leadership and direction to Supervisors and frontline teams across maintenance and building operations
- Ensure effective execution of preventative maintenance (PM) and reactive work in line with SLA/KPI expectations
- Monitor service performance, ensuring compliance with hospital operational and contractual requirements
- Drive improved responsiveness, reliability, and quality of service delivery
- Manage and coordinate a unionized workforce, ensuring compliance with collective agreements and legislation
- Oversee shift coverage, absenteeism response, and workload redistribution
- Lead performance management, coaching, and discipline processes in collaboration with People and Culture.
- Manage operational budgets related to labour, overtime, and subcontractors
- Improve span-of-control effectiveness and accountability at the frontline
- Ensure effective daily and weekly planning routines, including work prioritization and scheduling
- Ensure compliance with Ontario OHSA, Healthcare accreditation requirements, and P# contractual obligations
- Promote a strong safety culture and incident prevention approach
- Support the Plant Manager with regulatory compliance on critical building systems and operations
- Act as primary operational contact for internal stakeholders and hospital representatives
- Support issue escalation, resolution, and communication
- Lead root cause analysis on operational failures and performance gaps
Benefits
- continuous learning
- opportunity for growth
- competitive compensation package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
