Facilities Operations Manager

Hennepin County•Plymouth, MN

2d•Onsite

About The Position

The Facilities Management division of the Facility Services department is seeking a Facilities Operations Manager (FOM) within the Public Safety area to provide oversight and management of multiple Hennepin County buildings on its 60-acre campus located in Plymouth, MN. These buildings include the Adult Correctional Facility (ACF), Sheriff's Emergency Communications Facility (ECF), and new Sheriff's Public Safety Services Headquarters (PSS HQ), and 8 communications radio towers located across the county. The role will oversee and collaborate with the ACF campus team, which consists of 13 dedicated staff members. The campus showcases a unique blend of history and innovation, housing one of the county’s oldest buildings while also standing among the newest thanks to recent upgrades. These improvements include a new Darcy system and a modern dual-fuel boiler system that supports geothermal heating and cooling. The site also features an extensive solar field and rooftop solar installations to expand renewable energy use. Additionally, the PSS HQ incorporates a green roof and new modern technologies to further enhance sustainability and efficiency. This is a full-time, benefit earning position. In this position, you will supervise county and contract employees; hire, train, manage, and evaluate performance. Perform routine building and grounds inspections; maintain all assigned facilities to be in a clean, safe, comfortable, energy efficient, and fully operational condition. Perform janitorial inspections, hold contractors accountable for any deficiencies, document and report issues or concerns with contractors, review invoices for accuracy and compliance. Plan, assign, and supervise the operation, maintenance, and repair of building systems and services, enforce safety rules/regulations. Manage the commodity or service contract process including creating requests for contract/bid, coordinating schedules, recording time and material costs, evaluating and reporting vendor/contractor performance, verifying orders received, and approving invoices for payment. Create operating budgets for assigned facilities, prepare monthly budget forecast reports, and maintain/monitor budget accounts in compliance with Hennepin County accounting rules. Conduct and manage facility inspections (e.g., insurance carriers, building inspectors, and accreditation reviews); prepare/update management facilities reports and complete periodic facilities surveys; develop, coordinate, and maintain the facilities management plan, 10-year plan, and facility data. Interact with customer groups on a regular basis to ensure program needs are being met and implement immediate corrective changes when they are not. Participate in planning, project build-out, and customer service delivery teams to ensure appropriate levels of service, maintenance, and budgeting are planned for in a strategic and consistent manner across multiple owned and leased facilities. Provide leadership to further department-based strategies that align with county goals, mission, and core values for diversity, equity, and inclusion.

Requirements

Six years or more of experience in facilities or building operations management with responsibilities involving multiple facilities.
Bachelor's degree or higher in facility management, engineering, architecture, or a related field and two years of experience in facilities or building operations management with responsibilities involving multiple facilities.
A valid driver's license and the ability to obtain a Hennepin County driver's permit.

Nice To Haves

Managing personnel including supervising, training, coaching, mentoring, and evaluating staff.
Implementing principles and practices of facilities management, organizational planning, and administration.
Managing, preparing, and administering operating budgets.
Managing large facilities.
Experience with a Building Automation System (BAS).
Knowledge of overall operations, materials and repair of building systems, pneumatics, direct digital control, boilers, chillers and packed refrigeration units.
Knowledge of contract management practices, maintenance programs, leasing, codes, regulations and efficiency standards.
Effective interpersonal, verbal, and written communication skills.
Ability to manage and oversee multiple projects simultaneously.
Ability to analyze, evaluate, write, and modify operating methods, policies, and procedures.
Ability to facilitate meetings, lead work groups, conduct research, and prepare for and make presentations.
Ability to read and comprehend building drawings and blueprints.
Ability to operate, or quickly learn software programs including building automation systems, energy tracking, financial reporting, CAFM/CMMS and document management programs.
Ability to adhere to the expectations set forth for the FOM positions as well as the county competencies for managers.
Ability to work and communicate effectively with building inspectors, insurance carriers, vendors, landlords, the general public, and county employees.

Responsibilities

Supervise county and contract employees; hire, train, manage, and evaluate performance.
Perform routine building and grounds inspections; maintain all assigned facilities to be in a clean, safe, comfortable, energy efficient, and fully operational condition.
Perform janitorial inspections, hold contractors accountable for any deficiencies, document and report issues or concerns with contractors, review invoices for accuracy and compliance.
Plan, assign, and supervise the operation, maintenance, and repair of building systems and services, enforce safety rules/regulations.
Manage the commodity or service contract process including creating requests for contract/bid, coordinating schedules, recording time and material costs, evaluating and reporting vendor/contractor performance, verifying orders received, and approving invoices for payment.
Create operating budgets for assigned facilities, prepare monthly budget forecast reports, and maintain/monitor budget accounts in compliance with Hennepin County accounting rules.
Conduct and manage facility inspections (e.g., insurance carriers, building inspectors, and accreditation reviews); prepare/update management facilities reports and complete periodic facilities surveys; develop, coordinate, and maintain the facilities management plan, 10-year plan, and facility data.
Interact with customer groups on a regular basis to ensure program needs are being met and implement immediate corrective changes when they are not.
Participate in planning, project build-out, and customer service delivery teams to ensure appropriate levels of service, maintenance, and budgeting are planned for in a strategic and consistent manner across multiple owned and leased facilities.
Provide leadership to further department-based strategies that align with county goals, mission, and core values for diversity, equity, and inclusion.