Facilities Operations Manager

Block by Block•Montgomery, AL

9d•Onsite

About The Position

Join Block by Block in making a difference in YOUR community! We are seeking an Operations Manager to lead our team in creating a vibrant and welcoming downtown experience in Montgomery, AL. This role is ideal for individuals with management experience in facilities operations, hospitality, retail, or public space administration. The Operations Manager will oversee daily district program operations, manage client relationships, and drive continuous program improvements. We are looking for a strong leader with a great work ethic, experience supervising employees, and a passion for creating excellent experiences.

Requirements

Minimum of 5 years management experience required in one of the industries listed in job posting.
High School Diploma Required.
Expert Customer Service Skills -- Must lead by example with their friendliness and with a positive attitude.
Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
Excellent Communication Skills
Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

College or Extended Education preferred.
Management experience in facilities operations, hospitality, tourism management, event management, or public spaces administration.
Experience supervising a small team of people.
Enjoys working outside in varying weather conditions.
Loves interacting with people and making their day.
Is a problem solver and innovator.
Strong communication and narration abilities.

Responsibilities

Hiring and training a positive, skilled, and dependable team.
Adjusting the deployment of resources to match changing needs.
Identifying and solving problems to improve program quality.
Procuring and managing inventory of supplies and equipment.
Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
Hands-on working management in the field to provide coaching, mentoring, and continuous training.