Facilities & Operations Building Engineer

Fidelity Investments • Boston, MA

1d • $60,000 - $115,000 • Onsite

About The Position

Fidelity is seeking an experienced Facilities and Operations Building Engineer for its Engineering Operations team. The role services and maintains critical building mechanical, electrical, and plumbing systems to ensure reliable equipment operation and facility uptime. Reporting to the Engineering Manager, the engineer performs maintenance directly and oversees vendor-performed work on equipment serving mission-critical rooms and offices. The position requires strong troubleshooting skills, commercial facilities experience, and the ability to work independently and collaboratively.

The Engineering Team monitors, triages, and maintains critical infrastructure systems 365 days a year, 24 hours a day, 7 days a week. The role supports Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management, and SSAE-16/18 regulatory reporting requirements. Fidelity is transitioning to a full-time onsite working model through a phased rollout; onsite expectations vary by region and role and may evolve.

Requirements

• High school diploma, GED, trade school, or equivalent.
• At least 3 years of related facilities experience.
• Experience with building mechanical, electrical, plumbing, or controls systems.
• Ability to read and interpret engineering drawings, construction documents, and O&M manuals.
• Knowledge of computer applications such as Excel, Word, PowerPoint, Outlook, CMMS, and BMS systems.
• Comprehensive understanding of HVAC, plumbing, or electrical industry standards, protocols, installations, and best trade practices, as well as working knowledge of electrical, fire safety, and IT infrastructure.
• Ability to develop and maintain procedures such as SOPs and MOPs.
• Strong organization and diligence in balancing maintenance priorities and procedures.
• Ability to lift more than 50 pounds.
• Comfort working on rooftops and ladders.

Nice To Haves

• At least 2 years of experience in a mission-critical environment.
• Licensed HVAC/Refrigeration or Electrical.

Responsibilities

• Perform preventive and remedial maintenance on building mechanical, plumbing, and electrical systems to meet critical distribution requirements, including the chiller plant, generators, and UPS, while minimizing adverse business impact.
• Monitor building systems and address deficient performance through Building Management System adjustments, onsite remedial maintenance, and emergency response when required.
• Direct and assist vendors and contractors performing remedial repairs.
• Work with and assist engineering staff.
• Use tools, processes, and procedures, and notify or advise superiors as appropriate to ensure consistent information flow and coordination of activities.
• Complete daily log entries and update engineering staff by email.
• Assist with department projects, plans, and improvements.
• Support Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management, and SSAE-16/18 regulatory reporting requirements.
• Use electrical riser and one-line diagrams to locate, employ, or correct faulty electrical circuits and related protective devices.
• Complete critical maintenance on time and with attention to detail.
• Be available for on-call work or extended hours as needed.

Benefits

• Comprehensive health care coverage.
• Emotional well-being support.
• Retirement benefits.
• Paid time off.
• Parental leave.
• Charitable giving employee match program.
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED