Facilities Operations Assistant, Hampton Inn & Suites, Xenia OH

Hotel Equities • Xenia, OH

9d • $0 - $13 • Onsite

About The Position

The Facilities Operations Assistant supports the daily care, maintenance, safety, cleanliness, and appearance of the hotel property. This hands-on position assists with preventive maintenance, routine inspections, basic repairs, grounds care, pool maintenance, work-order follow-up, and general property operations. Working alongside hotel leadership and maintenance personnel, the Facilities Operations Assistant will gain practical experience with the systems and routines required to operate a commercial property. The position is well suited for a college student, trade-school student, recent graduate, or early-career candidate interested in engineering, construction management, facilities management, property management, building systems, hospitality operations, or the skilled trades. Ultimately, you will help maintain a safe, functional, clean, and welcoming environment for our guests and employees. Warm, knowledgeable service and helpful guidance reassure guests they have made the right choice to stay with us. This is a regular, part-time hourly hotel position and is not part of a formal internship or management-development program.

Requirements

• High school diploma, secondary qualification, or equivalent required.
• Willingness to perform hands-on and physically active work.
• Strong attendance, dependability, organization, and attention to detail.
• Ability to follow written and verbal instructions, safety procedures, and equipment guidelines.
• Ability to communicate professionally with guests, employees, vendors, and contractors.
• Ability to work independently with limited supervision while meeting established performance and safety standards.
• Ability to recognize maintenance concerns and promptly report matters outside the employee’s training or authorization.
• Must meet all company and legal requirements for assigned duties.
• Push, pull, carry, and operate maintenance and cleaning equipment.
• Carry tools, supplies, parts, linens, and other materials throughout the hotel.
• Bend, kneel, crouch, reach, and stoop to inspect, clean, repair, or access assigned areas.
• Move throughout guestrooms, hallways, stairwells, equipment rooms, storage areas, public spaces, grounds, and exterior areas.
• Reach shelves, windows, ledges, pipes, equipment, and areas under or around furniture.
• Stand and walk continuously for extended periods while completing assigned responsibilities.
• Climb stairs and use ladders or step stools when trained and authorized.
• Work indoors and outdoors in varying weather conditions.
• Lift or move items within company-established limits.
• Use appropriate personal protective equipment when required.
• Strong communication skills are essential when interacting with guests, employees, vendors, and contractors.
• Reading and writing abilities are used when completing logs, inspections, work orders, maintenance records, and information updates.
• Basic math skills are used when measuring supplies, recording pool-test results, managing inventory, or completing maintenance documentation.
• Problem-solving, reasoning, organization, and prioritization skills are used frequently.
• Ability to work a flexible schedule that may include weekdays, weekends, mornings, evenings, and holidays based on hotel needs and employee availability.

Nice To Haves

• Current college student, recent graduate, trade-school student, or early-career applicant preferred.
• Interest in engineering, construction, facilities management, property management, hospitality, building systems, or the skilled trades.
• Previous experience in maintenance, facilities, construction, landscaping, housekeeping, property operations, or a related field is helpful but not required.
• Experience with Hilton, Marriott, IHG, Wyndham, Hyatt, or similar hotel processes and standards is helpful.
• Basic familiarity with tools, equipment, mechanical work, or property maintenance is helpful but not required.

Responsibilities

• Greets guests and responds professionally to questions and special requests.
• Responds appropriately to guest concerns, complaints, or suggestions and refers matters to management when necessary.
• Assists with routine inspections of guestrooms, public areas, building systems, equipment rooms, grounds, and exterior areas.
• Completes assigned preventive-maintenance tasks and documents completed work.
• Supports basic repairs and property-improvement projects within the employee’s training and authorization.
• Assists with pool testing, documentation, cleaning, and routine maintenance after completing required training.
• Helps maintain the hotel’s grounds, parking areas, exterior entrances, storage areas, maintenance spaces, hallways, stairwells, and public areas.
• Identifies maintenance concerns and communicates them promptly to the appropriate department or supervisor.
• Assists with work-order tracking, prioritization, documentation, and follow-up.
• Helps organize and maintain tools, equipment, supplies, replacement parts, and maintenance inventory.
• Properly uses and maintains assigned tools, equipment, chemicals, and safety supplies according to departmental specifications.
• Maintains accurate daily logs, inspection records, pool records, equipment records, and other required documentation.
• Coordinates with the front desk and housekeeping teams regarding room readiness, out-of-order rooms, guest requests, and maintenance concerns.
• Supports housekeeping operations as a runner, room stripper, bed maker, supply assistant, or public-area attendant when operationally necessary.
• Maintains guest privacy and hotel security when entering or servicing guestrooms.
• Properly handles lost-and-found items according to hotel policies and security procedures.
• Follows company safety procedures, chemical-handling requirements, brand standards, and applicable health and life-safety requirements.
• Keeps the immediate supervisor promptly and fully informed of significant maintenance concerns, safety hazards, equipment failures, or operational problems.
• Performs other appropriate hotel operations duties as assigned by management.

Benefits

• Team-driven and values-based culture
• Same-day pay available
• Employee Assistance Program
• Career growth opportunities
• Reduced room rates throughout the portfolio
• Third-party perks, including discounts on movie tickets, attractions, and other services
• Employee discount
• Flexible schedule
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED