Facilities Market Specialist, Chicago

Waymo•Chicago, IL

1d•Hybrid

About The Position

Waymo is seeking a Facilities Market Specialist to oversee facilities operations across critical sites in the Chicago market. The role maintains a visible presence at sites to keep facilities safe, functional, compliant, and ready to support operations around the clock. It drives service delivery and critical uptime, manages local budgets and resources, and ensures space adjustments do not disrupt business-critical work. The specialist serves as the primary local facilities liaison for market teams and site leads, and provides direct oversight of the contracted Integrated Facilities Management service provider. The role also manages local facility dashboards and reporting workflows to analyze performance and support high-volume site operations and space utilization. The position requires a hybrid schedule in the assigned market and travel between local sites.

Requirements

Bachelor's degree in a related field such as Facilities Management, Business Management, or Engineering, or equivalent practical experience.
At least 5 years of account management, outsourcing management, or facilities operations experience, including management of multi-site portfolios.
Demonstrated experience managing complex budgets, service delivery contracts, and third-party vendor performance.
Deep understanding of technological advances, change management, organizational leadership, and compliance requirements as they relate to workplace and facilities strategies.
Excellent verbal and written communication skills, including the ability to present in formal settings and explain program goals clearly to a wide audience.
Ability to work a hybrid schedule in the assigned market and travel between multiple local sites.

Nice To Haves

Certification or industry designation in project management, engineering, or facilities services, such as CFM, FMP, CPM, or PMP.
Experience in high-velocity logistics, automotive, tech-manufacturing, or mixed-use environments, balancing facilities needs across corporate environments and operational or testing sites.
Experience operating in highly vendorized facilities environments and establishing scalable, nimble service strategies.
Strong business acumen and experience collaborating with local site leads, business units, and partners such as Legal, Finance, Sourcing, and Security.
Familiarity with the assigned market, including local real estate trends, regulatory environment, and regional vendor networks.
Demonstrable project management skills, including advancing projects with undefined scope, influencing stakeholders, and aligning cross-functional teams.

Responsibilities

Maintain a visible presence across critical operations sites in the assigned market and ensure facilities remain safe, functional, compliant, and mission-ready.
Drive end-to-end facilities operations service delivery and meet critical uptime service-level agreements.
Oversee and optimize the local facilities budget, operational resources, and space utilization without disrupting business-critical operations.
Serve as the primary local facilities liaison and partner with market teams, including Fleet Operations, Security, and EHS, and site leads to resolve operational issues and align facilities with business needs.
Oversee the contracted Integrated Facilities Management service provider, monitor performance against service-level agreements and scorecards, and correct service gaps.
Implement and manage local facility dashboards and reporting workflows to analyze performance data, measure success metrics, and support site operations and space utilization.