Facilities Market Specialist, Chicago

Waymo•Chicago, IL

15h•$152,000 - $187,000•Hybrid

About The Position

Waymo is seeking a Facilities Market Specialist to oversee facilities operations across multiple critical sites in the assigned market. The role maintains a visible onsite presence to help ensure facilities remain safe, functional, compliant, and ready to support operations around the clock. It drives facilities service delivery and critical uptime, manages local budgets and resources, and coordinates space utilization without disrupting business-critical work. The specialist serves as the primary local facilities liaison for market teams and site leads, and provides direct oversight of the contracted Integrated Facilities Management (IFM) provider, monitoring performance against service-level agreements and scorecards. The role also supports local facility dashboards and reporting workflows to analyze performance, track success metrics, and support high-volume operations and space utilization. The position follows a hybrid schedule in the assigned market and requires travel among local sites.

Requirements

BA/BS degree in a related field such as Facilities Management, Business Management, or Engineering, or equivalent practical experience.
At least 5 years of account management, outsourcing management, or facilities operations experience, with a track record managing multi-site portfolios.
Demonstrated experience managing complex budgets, service delivery contracts, and third-party vendor performance.
Deep understanding of technological advances, change management, organizational leadership, and compliance requirements, and how they support workplace and facilities strategies.
Excellent verbal and written communication skills, including the ability to present in formal settings and explain program goals simply to a wide audience.
Ability to work a hybrid schedule in the assigned market and travel between multiple local sites.

Nice To Haves

Certification or industry designation in Project Management, Engineering, or Facilities Services, such as CFM, FMP, CPM, or PMP.
Experience in high-velocity logistics, automotive, tech-manufacturing, or mixed-use environments, balancing facilities needs across corporate environments and operational or testing sites.
Experience in highly vendorized facilities environments, with a focus on establishing scalable and nimble service strategies.
Strong business acumen and experience collaborating with local site leads, business units, and partners such as Legal, Finance, Sourcing, and Security.
Familiarity with the assigned market, including local real estate trends, regulatory environment, and regional vendor networks.
Demonstrable project management skills, including advancing projects with undefined scope, influencing stakeholders, and aligning cross-functional teams.

Responsibilities

Maintain a visible presence across critical operations sites in the assigned market, helping ensure facilities run 24/7/365 and remain safe, functional, compliant, and mission-ready.
Drive end-to-end facilities operations service delivery across the market and ensure execution meets critical uptime SLAs.
Oversee and optimize the local facilities budget, operational resources, and space utilization while avoiding disruption to business-critical operations.
Serve as the primary local facilities liaison and partner with local teams, including Fleet Operations, Security, and EHS, and site leads to resolve operational issues and align facilities with business needs.
Govern and oversee the contracted Integrated Facilities Management service provider, monitor performance against SLAs and scorecards, and correct service gaps.
Implement and manage local facility dashboards and reporting workflows to analyze site performance, measure success metrics, and support high-volume operations and space utilization.