Facilities Manager - Tucson, AZ

The Church of Jesus Christ of Latter-day Saints•Tucson, AZ

About The Position

The Facilities Manager oversees the maintenance and operations of multiple facilities, ensuring they are prepared and aligned with their intended purposes. The role manages a team of technicians, coordinates with stakeholders, ensures compliance with Church standards and regulations, and is accountable for KPIs related to timeliness, cost, quality, and self-performance. This position supports facilities that provide Church members with places to work, teach, learn, worship, make and renew covenants, and receive sacred ordinances. The Facilities Manager leads maintenance planning and execution, emergency response, facility inspections, vendor relationships, budgeting, team training, and personnel administration. The role maintains 24x7x365 emergency on-call availability and works in partnership with the Operations Manager, Facility Services Coordinator, Vendor Management, third-party administrators, local leaders, and department employees.

Requirements

Bachelor of Science degree in facilities management, construction management, business, or a related field, or an equivalent combination of education and experience.
Six years of experience in the facility management industry, including at least two years in facility management, property management, or operations management.
Two years in a leadership role leading others.
Ten years total combined education and relevant experience.
FMP (Facility Management Professional) certification, or ability to obtain it within one year of hire.
Knowledge of facility and property management, construction procedures, business practices, safety, and fire codes.
Front-line management skills in a multidisciplinary work environment and ability to manage difficult situations toward positive and appropriate resolutions.
Ability to communicate professionally with employees, priesthood leaders, contractors, vendors, and service providers.
Proficiency with computers and cellphones, including CMMS systems, Microsoft Office applications, department-specific software, web-based programs, internet services, and wireless communications.
Strong understanding of Meetinghouse Facilities Department systems, processes, procedures, and programs, and ability to communicate and teach them to others.
Organizational knowledge to include appropriate departments and individuals in decision-making.
Commitment to continued learning.
Applicants must be Church members worthy of a temple recommend.

Responsibilities

Implement leadership-provided strategic objectives and align the team with organizational goals.
Manage maintenance work for one or more FM groups, including preventative and corrective maintenance programs.
Conduct semi-annual facility evaluations, assess quality, and develop annual and long-term plans.
Perform property inspection audits and ensure work meets specifications and applicable standards.
Lead and direct the FM Group in completing emergency work orders, and assist with emergency work as needed.
Be accountable for KPI performance in timeliness, cost, quality, and self-performance.
Identify and recommend potential vendors, manage vendor relationships, and coordinate vendor work.
Oversee the budget and coordinate task organization and completion with the Operations Manager, Facility Services Coordinator, and Vendor Management.
Recommend vendor changes when recurring contract services fail to meet desired outcomes or improvements are possible.
Maintain 24x7x365 emergency on-call availability and coordinate with the Emergency Call Center on emergency work orders.
Ensure facilities comply with local, state, and federal regulations, including health and safety standards.
Adhere to and promote safety programs and emergency response plans.
Coordinate facility inspections with local and state agencies.
Build relationships with local leaders and department employees, respond promptly to requests, and collaborate to understand facility needs.
Partner with third-party administrators to manage service-provider work-order completion and performance.
Lead weekly FM group meetings covering work-order review, prioritization, project scheduling, and related topics.
Organize and collaborate on maintenance-team training; support regional and headquarters training initiatives and participate in continuous improvement teams.
Conduct annual performance reviews, manage payroll, approve expenses, and handle HR-related matters including onboarding, time-off requests, and workers’ compensation claims.