About The Position

The Facilities Manager (FM) is responsible for operating a clean, safe, sustainable, high-quality facility by leading the custodial team to enhance the learning environment. The FM exemplifies IDEA’s commitment to excellence through successful hiring, development, and retention of custodial staff. This role supervises campus custodians and partners with campus leaders on facilities needs and capital expenditure projects. The Facilities Manager is accountable for campus readiness and safety, facilities audit and scorecard performance, efficient maintenance and utility operations, budget stewardship, procurement compliance, customer satisfaction, and custodial staff retention and development. The role requires reliability, punctuality, flexibility, and the ability to work long hours as needed to meet the mission goal.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience in facilities, maintenance, or construction.
  • At least 2 years of experience directly managing or leading a team.
  • Ability and experience using Microsoft Office Suite.
  • Ability to work long hours as needed to meet the mission goal.
  • Demonstrated commitment to IDEA’s mission and accountability for outcomes.
  • Ability to work in a high-growth environment with ambiguity and change, act with urgency, respond to feedback, and build cross-departmental relationships.

Nice To Haves

  • Certifications or licenses in HVAC, electrical, or plumbing.
  • Written and oral bilingual English/Spanish skills.

Responsibilities

  • Ensure the campus is safe and operational one week before the First Day of School and complete the Facilities QuickStart checklist for school readiness.
  • Achieve an A rating in the Facilities Comprehensive Audit from the beginning of the year through the last day of school.
  • Complete all required Safe Schools and Roadmap trainings before their deadlines and ensure all chemicals on hand are locked.
  • Ensure the campus receives a proficient score or higher (3+) on the Campus Safety Scorecard.
  • Maintain efficient operations to meet the campus cost-per-square-foot allocation and kWh usage-per-square-foot target.
  • Steward the campus facilities and maintenance budget, targeting a 10% surplus over the budgeted allocation and 5% annual savings in utilities expense.
  • Manage overtime to meet established targets and keep payroll costs within budget.
  • Partner with campus leaders on capital expenditure projects; work with APOs and principals to identify facilities needs and develop plans.
  • Provide timely capital expenditure quotations to improve facilities for each school.
  • Retain custodial staff, targeting 85% retention, and develop and train staff through weekly check-ins and daily huddles.
  • Groom at least one custodian to take on the Facilities Manager role within 18 months.
  • Enter at least 80% of facilities requisitions within three days of service and maintain budget accuracy by entering requisitions within the goal timeframe.
  • Work with approved vendors to ensure timely issuance of services.
  • Maintain 100% adherence to IDEA Procurement Policy with zero violations.
  • Achieve 95% customer satisfaction for maintenance work orders on Zendesk.
  • Operate a clean and healthy campus that enhances the learning environment and deploy the team to resolve submitted issues efficiently.
  • Demonstrate reliability and responsibility through attendance, punctuality, and flexibility, with zero unexcused absences and consistent punctuality.
  • Hire, develop, and retain custodial staff.

Benefits

  • Performance bonus based on team performance and goal attainment.
  • Comprehensive benefits plan, with the majority of the employee premium for the base medical plan covered and most costs for a spouse/domestic partner and children subsidized.
  • Paid family leave of up to 8 weeks for eligible staff after the birth or adoption of a child, based on tenure and caregiver designation.
  • Tuition reimbursement of up to 50% of tuition for a qualifying degree program, capped at $5,250 per year and subject to manager discretion and budget availability.
  • Employer-paid mental and behavioral health services, including five face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and other work-life services.
  • Dental and vision plans.
  • Disability insurance.
  • Life insurance.
  • Parenting benefits.
  • Generous vacation time.
  • Referral bonuses.
  • Professional development.
  • Relocation allowance may be offered, if applicable.
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