Facilities Manager - Tucson, AZ

The Church of Jesus Christ of Latter-day Saints•Tucson, AZ

11h

About The Position

The Facilities Manager oversees maintenance and operations across multiple facilities, ensuring they are prepared and aligned with their intended purposes. The position helps provide and maintain places where Church members can work, learn, teach, worship, make and renew covenants, and receive sacred ordinances. The manager leads a team of technicians, coordinates with stakeholders, ensures compliance with Church standards and regulations, and is accountable for performance indicators related to timeliness, cost, quality, and self-performance. The role includes managing preventive and corrective maintenance, assessing facility quality and planning improvements, overseeing vendors and budgets, and responding to emergencies. It also involves working with local leaders and department employees, coordinating inspections and training, and handling team performance and HR-related processes.

Requirements

Bachelor of Science degree in facilities management, construction management, business, or a related field, or an equivalent combination of education and experience.
Six years of experience in the facility management industry, including at least two years in facility management, property management, or operations management.
Two years in a leadership role leading others.
Ten years total combined education and relevant experience.
FMP (Facility Management Professional) certification, or ability to obtain it within one year of hire.
Knowledge of facility and property management, construction procedures, business practices, safety, and fire codes.
Front-line management skills in a multidisciplinary work environment and ability to manage difficult situations toward positive and appropriate resolutions.
Ability to communicate professionally with employees, priesthood leaders, contractors, vendors, and service providers.
Proficiency with computers and cellphones, including CMMS systems, Microsoft Office applications, department-specific software, web-based programs, internet services, and wireless communications.
Understanding of Meetinghouse Facilities Department systems, processes, procedures, and programs, with the ability to communicate and teach them to others.
Organizational knowledge to include appropriate departments and individuals in decision-making.
Commitment to continued learning.

Responsibilities

Implement strategic objectives provided by leadership and align the team with organizational goals.
Manage maintenance work for one or more facilities management groups, including preventive and corrective maintenance programs.
Conduct semi-annual facility evaluations and develop comprehensive annual and long-term plans.
Perform property inspection audits and ensure work meets specifications and applicable standards.
Lead and direct the facilities management group in completing emergency work orders, and assist with emergency work as needed.
Take accountability for KPI performance in timeliness, cost, quality, and self-performance.
Identify and recommend vendors, manage vendor relationships, and coordinate vendor work.
Oversee the budget and organize task completion in partnership with the Operations Manager, Facility Services Coordinator, and Vendor Management.
Recommend vendor changes when recurring contract services do not meet desired outcomes or improvements are possible.
Maintain 24/7/365 emergency on-call availability and coordinate with the Emergency Call Center to manage emergency work orders.
Ensure facilities comply with local, state, and federal regulations, including health and safety standards.
Adhere to and promote safety programs and emergency response plans.
Coordinate facility inspections with local and state agencies.
Build relationships with local leaders and department employees, respond promptly to requests, and collaborate to understand facility needs.
Partner with third-party administrators to manage service-provider work-order completion and performance.
Lead weekly facilities management group meetings covering work-order review, prioritization, project scheduling, and related topics.
Organize and collaborate on training for the maintenance team; support regional and headquarters training initiatives and participate in continuous improvement teams.
Conduct annual performance reviews, manage payroll, approve expenses, and handle HR matters such as onboarding, time-off requests, and workers’ compensation claims.