Facilities Manager - Housekeeping & Transportation

Erickson Senior Living • Naples, FL

2d • Onsite

About The Position

We are hiring a Facilities Manager for our award-winning, gated retirement community. The Facilities Manager is responsible for overseeing the day-to-day functions of the housekeeping and transportation departments.

Requirements

• High School diploma or GED required
• A current and valid state’s driver license is required
• Must be at least 21 years of age to drive a Company vehicle.
• All required licenses and certifications must be maintained as a condition of employment

Nice To Haves

• College degree preferred.
• Professional Security Certification such as CPP, PSP, or CHPA (preferred)

Responsibilities

• Developing, tracking, and analyzing quality control measures and data to ensure that each department supervised delivers quality service in an efficient manner.
• Lead periodic surveys and audits of facilities and grounds to ensure compliance with safety-related legal requirements.
• Ensuring the clean, sanitary and presentable, the appearance of our buildings within our gated community
• Prepare daily assignments and schedules to include established routine duties to the housekeeping staff as well as special areas.
• Tour the facility periodically, covering each assigned area to observe the housekeeping staff at work and to ensure instructions and safety rules are being followed.
• Inspect premises to determine next assignments and to ensure that trash/garbage removal meets with health, safety, and sanitation regulations, including receiving dock areas and the grounds surrounding the area.
• Teaches staff how to use new equipment and cleaning methods to provide a most efficient and economical method for maintaining the facility.
• Trains new employees, assigns tasks, and closely supervises until fully trained. Coaches and counsels housekeeping staff; performs interim and annual performance appraisals.
• Maintain an inventory of housekeeping supplies, materials, and equipment. Prepare requisitions for replacement inventory. Inspect equipment and furnishings and prepares work orders for maintenance.
• Keeps records/audits, cycle cleaning, and common areas of the facility that have to be cleaned on a weekly, monthly, semi-monthly or annual basis
• Investigate and resolve housekeeping-related complaints.
• Manage the housekeeping functions of assigned personnel.
• Oversee the scheduling of work assignments.
• Review and resolve complaints from residents, departments and staff.
• Provide disciplinary steps related to problems with all staff, up to and including termination.
• Management of the solid waste and recyclable program.
• Ensure timely evaluations and job training for all staff.
• Manage the oversight of entire community’s set-ups and arrangements for all events.
• Oversee the internal pest control program for internal community spaces on an on-going basis.
• Coordinate succession planning and career development initiatives for all members of the departments supervised.
• Maintain inventory and order supplies and equipment necessary to maintain the cleanliness of all facilities.
• Routinely conduct quality control inspections for entire facility to determine housekeeping needs and deficiencies.
• Ensure all new drivers are trained in operational and safe driving procedures.
• Develop and maintain current pricing policies for routine and customized trips.
• Establish driver schedules for “Off Hours” operation
• Schedule customized trips upon request
• Arrange campus-wide fleet rotation for preventive and corrective maintenance.
• Responsible for obtaining pricing and the purchase of new vehicles and carts campus-wide.
• Oversee the Transportation Department’s dispatching operation
• Evaluate road conditions during inclement weather and decide when to modify/cancel operations or routes.
• Responsible for the necessary billing of trips
• Develop and maintain operational budget for department
• Resolve resident customer complaints regarding private sedan and shuttle service.

Benefits

• Competitive benefits packages including medical, dental, vision, and PTO
• 401k for all employees 18 and over. Company contribution up to 3% once eligible.
• Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
• Gated community with 24/7 security.
• Free onsite parking at all of our communities and corporate offices
• A culture of diversity and inclusion, which builds on our values, vision, and mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED