Facilities Manager

JLL•Raleigh, NC

12h•Hybrid

About The Position

Join our dynamic team as a Facilities Manager and become the orchestrator behind several premier office facilities across the vibrant state of North Carolina! This regional opportunity puts you at the center of high-impact real estate operations, where you'll partner directly with Senior Facility Managers, Regional leadership, and Corporate Real Estate teams to deliver exceptional facility experiences that keep businesses thriving. You'll be the trusted single point of contact ensuring seamless operations, tenant satisfaction, and service excellence across a diverse portfolio of Critical Level and other properties. This role combines the flexibility of remote work with meaningful on-site engagement through annual facility visits, offering the perfect blend of strategic oversight and hands-on impact.

Requirements

10+ years of facilities management experience specifically in office facilities
Excellent written and verbal communication skills
Ability to travel regularly throughout the eastern Carolina region
Based in or near Raleigh, North Carolina
Strong budget development and financial management capabilities
Proven track record of implementing cost-reduction initiatives
Experience managing relationships with senior stakeholders and client representatives
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience managing multi-site facility portfolios
Background in Critical Level facility operations
Familiarity with commercial real estate operations and industry standards

Responsibilities

Serving as the single point of contact for tenant relations and facility operations across multiple North Carolina office properties
Supporting the Area Manager in the implementation of short and long-term facility projects for the client portfolio
Developing and implementing innovative programs, processes, and procedures that reduce operating costs and increase productivity
Overseeing the development and management of capital and expense budgets by interfacing closely with client representatives
Coordinating critical facility services to maintain industry-leading standards across all properties
Preparing and delivering appropriate monthly, quarterly, and annual reporting for client stakeholders
Conducting regular facility visits throughout the eastern Carolina region to ensure operational excellence
Driving tenant satisfaction initiatives and responding to facility-related concerns and requests
Collaborating with Facility Management Leads and cross-functional teams to optimize facility performance