Facilities Manager and Technician
About The Position
The Facilities Manager and Technician keeps The Front Climbing Club’s Salt Lake City and South Main facilities safe, functional, and well maintained. This is a hands-on, highly technical position, with approximately 80% of the work devoted to maintenance, repairs, and improvements across building systems and equipment, and approximately 20% devoted to running the facilities department. The role serves as the department’s leading technical resource and manages planning and administration with minimal oversight. The position includes diagnosing and repairing systems such as HVAC, plumbing, electrical, IT, security, fitness equipment, doors, appliances, and specialty equipment; carrying out preventive maintenance and inspections; responding to urgent repairs; and performing seasonal work. It also leads facilities staff, manages requests and records, sources supplies, coordinates vendors and contractors, and reports progress and budget needs to leadership. The role is based at the Salt Lake City and South Main facilities and involves indoor and outdoor work year-round. It includes regular exposure to chalk, dust, cleaning chemicals, and outdoor weather, as well as daily use of hand and power tools, ladders, and scaffolds. Personal protective equipment is provided and required as appropriate.
Requirements
- At least 5 years of hands-on facilities maintenance experience; trade school or apprenticeship training may count.
- 1–2 years of experience in a lead or management role.
- Ability to work cross-functionally to enhance the customer experience and recognize customer satisfaction as a company-wide effort.
- Ability to prioritize customer needs while making decisions and solving problems to ensure a positive experience.
- Advanced repair skills across major building trades, including HVAC, plumbing, electrical, carpentry, drywall and painting, doors and hardware, and mechanical equipment.
- Strong troubleshooting and problem-solving abilities.
- Experience supervising others, assigning work, and training staff.
- Experience with purchasing and basic inventory management.
- Ability to work independently with minimal supervision, with strong organizational, time-management, communication, and recordkeeping skills.
- Proficiency with Outlook, Microsoft Suite, and maintenance tracking software.
- Availability for occasional nights, weekends, and urgent response calls.
- Valid driver's license.
- Ability to lift 50 lbs regularly and up to 100 lbs occasionally, and to work safely on ladders, scaffolds, and at varying heights.
- Good close vision, color vision, and depth perception to work safely at height.
Nice To Haves
- Exercise equipment maintenance experience.
- Trade licenses or certifications, such as HVAC, EPA 608, electrical, or plumbing.
Responsibilities
- Maintain a friendly, compassionate, and professional demeanor while providing customer care.
- Anticipate and address guest needs to improve the customer experience.
- Perform hands-on repairs, preventive maintenance, improvements, and cleaning at the Salt Lake City and South Main facilities.
- Diagnose and repair building systems and equipment, including HVAC, plumbing, electrical, IT, security systems, fitness equipment, doors and hardware, appliances, and specialty equipment.
- Serve as the department’s top technical resource by handling complex repairs, troubleshooting difficult problems, and determining when a licensed contractor is needed.
- Carry out preventive maintenance schedules and inspections, including filter changes, high-chalk cleaning, and code-compliance checks.
- Respond to urgent repair calls and perform seasonal duties such as winterizing, landscaping, and snow removal.
- Lead facilities staff by planning weekly workloads, delegating work, checking quality, and training new team members.
- Manage the facilities request process and keep the asset tracking system, preventive maintenance calendar, SOPs, and maintenance records current.
- Source and purchase parts and supplies, coordinate contractors and vendors, and report progress, upcoming major repairs, and budget needs to leadership.
Benefits
- Medical, dental, and vision healthcare plans
- Life insurance
- 401K Plan
- Employee Assistance Program (EAP)
- Free membership to all Front locations, including unlimited fitness and yoga classes
- Monthly buddy pass
- Discounted climbing programs
- Retail discounts
- Discounts at the Front’s cafes
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
