Facilities Manager and Technician

The Front Climbing Club • Salt Lake City, UT

1d • Onsite

About The Position

The Facilities Manager and Technician keeps The Front's Salt Lake City and South Main facilities safe, functional, and well maintained. This is a hands-on, highly technical position, with approximately 80% of the work focused on maintenance, repairs, and improvements across building systems and equipment, and approximately 20% focused on running the facilities department. The role is the department's top technical resource and is responsible for planning and administration with minimal oversight.

The position performs maintenance and repairs across HVAC, plumbing, electrical, IT, security, fitness equipment, doors and hardware, appliances, and specialty equipment. It also leads facilities staff, manages maintenance requests and records, sources parts and supplies, coordinates vendors and contractors, and reports progress, major repair needs, and budget requirements to leadership. Work is split between indoor and outdoor settings at the Salt Lake City and South Main facilities throughout the year.

Requirements

• At least 5 years of hands-on facilities maintenance experience; trade school or apprenticeship training may count toward this experience.
• 1–2 years of experience in a lead or management role.
• Ability to work cross-functionally to enhance customer experience and recognize customer satisfaction as a company-wide effort.
• Ability to prioritize customer needs while making decisions and solving problems.
• Advanced repair skills across major building trades, including HVAC, plumbing, electrical, carpentry, drywall and painting, doors and hardware, and mechanical equipment.
• Strong troubleshooting and problem-solving abilities.
• Experience supervising others, assigning work, and training staff.
• Experience with purchasing and basic inventory management.
• Ability to work independently with minimal supervision and strong organizational, time-management, communication, and recordkeeping skills.
• Proficiency with Outlook, Microsoft Suite, and maintenance tracking software.
• Availability for occasional nights, weekends, and urgent response calls.
• Valid driver's license.
• Ability to lift 50 lbs regularly and up to 100 lbs occasionally, and to work safely on ladders, scaffolds, and at varying heights.
• Good close vision, color vision, and depth perception for safe work, including at height.

Nice To Haves

• Exercise equipment maintenance experience.
• Trade licenses or certifications in HVAC, EPA 608, electrical, or plumbing.

Responsibilities

• Maintain a friendly, compassionate, and professional demeanor while providing customer care.
• Anticipate and address guest needs to improve the customer experience.
• Perform hands-on repairs, preventative maintenance, improvements, and cleaning at the Salt Lake City and South Main facilities.
• Diagnose and repair building systems and equipment, including HVAC, plumbing, electrical, IT, security systems, fitness equipment, doors and hardware, appliances, and specialty equipment.
• Handle complex repairs and troubleshooting as the department's top technical resource, and determine when a licensed contractor is needed.
• Complete scheduled preventative maintenance and inspections, including filter changes, high-chalk cleaning, and code-compliance checks.
• Respond to urgent repair calls and perform seasonal duties such as winterizing, landscaping, and snow removal.
• Plan weekly facilities workloads, delegate work, check work quality, and train new team members.
• Manage the facilities request process and keep the asset tracking system, preventative maintenance calendar, SOPs, and maintenance records up to date.
• Source and purchase parts and supplies, coordinate contractors and vendors, and report progress, upcoming major repairs, and budget needs to leadership.

Benefits

• Medical, dental, and vision healthcare plans
• Life insurance
• 401K Plan
• Employee Assistance Program (EAP)
• Free membership to all Front locations, including unlimited fitness and yoga classes
• Monthly buddy pass
• Discounted climbing programs
• Retail discounts
• Discounts to the Front's cafes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed