Facilities Management Lead - U.S. Office Lab Plant

Fresenius Medical Care•Waltham, MA

About The Position

The Facilities Management Lead is responsible for driving the strategic direction, governance, and performance of facilities management across U.S. office, laboratory, and manufacturing environments. This role ensures efficient, cost-effective, and high-quality delivery of facilities services through a robust vendor and contract management framework. The leader partners closely with Facilities Operations, Real Estate, and the Global Real Estate Center of Excellence (CoE) to drive standardization, leverage technology, and enhance portfolio performance. This role reports to the Head of US Office, Lab & Plant Real Estate & Corporate Security.

Requirements

Bachelor’s degree in Facilities Management, Engineering, Business, or related field required
10+ years of experience in facilities management, operations, or related field
Strong experience in vendor and contract management, including SLA governance
Proven ability to drive operational efficiency and cost optimization across large portfolios
Experience leveraging systems, data, and analytics to improve performance
Strong understanding of facilities operations and compliance requirements
Excellent stakeholder management and cross-functional collaboration skills
Strong financial acumen and experience managing operating budgets

Nice To Haves

Advanced degree preferred
Professional certifications (e.g., IFMA, CFM, or equivalent) preferred
Experience in multi-asset environments (offices, labs, manufacturing) preferred

Responsibilities

Support the development and execution of facilities management strategies aligned with business objectives and operational needs.
Enable efficient and cost-effective delivery of facilities services across offices, laboratories, and manufacturing sites.
Partner with Facilities Operations and business leaders to ensure consistent service levels and operational effectiveness.
Oversee the vendor and contract management framework for facilities services across the portfolio.
Establish and monitor service level agreements (SLAs), KPIs, and performance management standards.
Drive accountability, cost efficiency, and service quality across outsourced facilities providers and landlords.
Identify opportunities to optimize vendor models, consolidate services, and improve cost structures.
Track and analyze facilities performance metrics, including service delivery, cost efficiency, and vendor performance.
Identify trends, risks, and opportunities to improve operational effectiveness.
Lead continuous improvement initiatives to enhance consistency, scalability, and service delivery.
Collaborate with the Global Real Estate Center of Excellence (CoE) to leverage data, digital tools, and technology solutions to transform facilities management.
Support implementation and adoption of systems related to facilities operations, asset management, and service delivery.
Use data and analytics to drive informed decision-making and improve portfolio performance.
Align with global standards, best practices, and innovation initiatives.
Collaborate closely with Facilities Management, Construction, Transactions, Corporate Security, Procurement, Finance, and business leaders.
Partner with Procurement and Legal on vendor selection, contracting, and governance frameworks.
Serve as a strategic advisor on facilities performance, vendor strategy, and operational efficiency.
Support executive reporting and provide insights on facilities performance, risks, and opportunities.