Facilities Maintenance Technician

International Foundation of Employee Benefit Plans•Brookfield, WI

10d•$20 - $25•Onsite

About The Position

Under the direction of the Office Services & Facilities & Maintenance (OSFM) Manager, the Facilities Maintenance Technician provides timely and efficient facility maintenance for buildings, mechanical systems, and grounds, as well as office services support such as stocking supplies and maintaining common areas. The role focuses on upkeep, preventative maintenance, diagnosis, and repair of building, grounds, and mechanical systems in indoor and outdoor environments. The position works 100% onsite at the corporate headquarters in Brookfield, Wisconsin, in a normal warehouse environment that includes a loading dock and digital printing shop. The standard schedule is Monday through Friday, with participation in a rotating on-call schedule for rare urgent calls, including fire or security alarms and snow or ice removal. Work hours or schedules may occasionally vary to meet deadlines or provide coverage. Local travel is required for errands; extended travel is not anticipated and, if required, would be limited to 5%. The technician may also be assigned entry-level tasks in onsite Shipping/Receiving or Printing according to business needs. This generally accounts for up to 10% of work time and typically no more than 25%, although occasional coverage may involve a full week in an alternate function. The role has no formal supervisory duties but may include training or mentoring more junior staff. The position requires physical activity including extended standing and walking, reaching, bending, kneeling, crouching, climbing stairs or ladders, and handling tools and materials. The employee must be able to lift, push, or pull up to 75 pounds alone; heavier items are handled with assistance or equipment. Work takes place indoors and outdoors, including in varying weather conditions.

Requirements

High school diploma or equivalent.
Valid driver's license and ability to drive the company van; may occasionally need to use a personal vehicle for company business.
At least 1 year of formal or informal hands-on, labor-oriented experience in indoor and outdoor settings, such as building or facilities maintenance, automotive or small-engine repair, landscaping, or construction.
Basic working knowledge and experience safely using common hand tools, power tools, ladders, pallet jacks, skids, facilities or grounds-maintenance equipment, shipping and receiving equipment, and/or printing equipment.
Customer-service orientation and ability to communicate professionally and work effectively with coworkers, vendors, contractors, and delivery personnel.
Dependability, self-motivation, and a strong work ethic.
Proactive approach, sound judgment, and ability to work independently.
Ability to recognize when issues require escalation or outside technical support.
Ability to prioritize and manage multiple scheduled and unscheduled tasks in a fast-paced environment, including urgent concerns and work outside normal business hours when required.
Troubleshooting and problem-solving skills, including ability to inspect, diagnose, and resolve building, grounds, and mechanical issues.
Knowledge of and commitment to safe work practices, including use of PPE, securing work areas, recognizing hazards, and promptly reporting unsafe conditions or equipment failures.
Proficient basic computer skills, including Microsoft Outlook, Excel, and Word, and ability to maintain electronic or written maintenance records, inspection checklists, service requests, and inventory information.
Ability to meet the physical demands of the position, including lifting, pushing, or pulling up to 75 pounds alone and working indoors and outdoors in varying weather conditions.

Nice To Haves

Technical diploma, certification, or formal training in a related field.
Completed or in-progress technical diploma or certificate related to building or facility maintenance.
At least 1 year of formal hands-on building or facilities maintenance experience, including preventative maintenance, troubleshooting and diagnostics, and minor electrical, plumbing, HVAC, mechanical, and general building repairs.
At least 1 year of hands-on exterior building or grounds maintenance experience, including snow removal, leaf blowing, weed maintenance, and tree or bush maintenance.
Formal experience following workplace safety procedures, recognizing and escalating hazards or equipment failures, and determining when repairs require an outside vendor or licensed contractor.
Customer-facing experience.

Responsibilities

Inspect building and mechanical systems daily, perform preventative maintenance, document repair needs, and address or report potential concerns.
Maintain accurate records of inspections, preventative maintenance, repairs, service requests, and vendor activity; communicate issues, completed work, and recommended follow-up to the OSFM Manager.
Inspect outside grounds daily, identify repair needs and safety concerns, and address concerns promptly.
Inspect and clear walkways of snow, ice, leaves, and storm debris to ensure safe building access, sometimes before normal business hours.
Perform minor electrical, plumbing, mechanical, and HVAC repairs, and conduct periodic preventative maintenance checks on mechanical equipment.
Keep mechanical rooms organized, clean, and safe.
Follow safety procedures and building requirements, use required personal protective equipment, secure work areas, and report or escalate hazards, equipment failures, and repairs.
Maintain tools, maintenance supplies, replacement parts, and related equipment; monitor inventory and replenish, repair, or replace items as needed.
Work with or accompany outside maintenance and security vendors on company property.
Perform office services duties, including conference room setup and takedown, general cleaning and sanitizing, maintaining common areas, ordering and replenishing supplies, and running outside errands.
As business needs dictate, assist with entry-level Shipping/Receiving tasks such as preparing shipments, unloading and sorting deliveries, sorting or distributing mail and packages, creating ship tags and postage, and inventory and stocking.
As business needs dictate, assist with entry-level Printing tasks such as loading and unloading paper, assembling boxes or binders for shipment, and helping operate printing and bindery equipment.
Work outside the standard assigned schedule when needed, including overtime and rotating on-call coverage for urgent tasks, alarms, snow or ice removal, and illness or vacation coverage.
Train or mentor more junior staff members as required.

Benefits

Comprehensive and affordable medical plan, including 24/7 Teledoc.
Vision plan.
Dental plan.
Medical and dependent-care flexible spending accounts.
Employee Assistance Program.
Long-term disability.
Short-term disability.
Ample paid time off, including vacation, sick leave, and holidays.
Defined benefit pension plan.
Non-elective company 401(k) contribution.
401(k) matching contribution.
Free Milwaukee County Zoo passes.
On-site fitness center with yoga, stretch, and strength training classes.
Mindfulness sessions.
Bocce league, game nights, and cribbage club.
Tuition reimbursement for approved facility maintenance program certificates at local technical colleges.