Facilities Maintenance Supervisor

Transamerica•Cedar Rapids, IA

About The Position

Assist the Facility Manager with all aspects of department operations, ensuring work requests and preventive maintenance tasks are completed in a timely manner. The role assists with troubleshooting, developing and directing actions to achieve department objectives, and supervising staff and contracted service providers. It generates and coordinates work requests, preventive maintenance tasks, and special projects, ensuring they are performed effectively. The supervisor also troubleshoots and resolves complex issues involving code compliance, inspections, administration, and safety. The position requires facilities management experience in a commercial environment and involves staff supervision, contractor and project management, building systems and code compliance, preventive maintenance planning, and business continuity support. Working conditions include office administration, extensive computer and customer communications, and extensive walking or travel for building inspections. The posting specifies travel of more than 50%.

Requirements

  • High school education or equivalent.
  • At least 5 years of facilities management experience in a commercial environment.
  • English language skills and intermediate to advanced math, reasoning, and computer skills.
  • Performance management and leadership skills.
  • Excellent customer service skills.
  • Knowledge of relevant building codes.
  • Understanding of mechanical, electrical, and plumbing principles, troubleshooting, and repair.
  • Excellent understanding and application of safety requirements.
  • Computer Aided Facility Management (CAFM) systems training.
  • Completion of an NEC 70E overview course.
  • Initiative, reliability, and ownership of department work.
  • Ability to handle multiple projects concurrently.
  • Extensive travel of more than 50% for building inspections.

Nice To Haves

  • BOMA SMA designation or equivalent.
  • Intermediate to advanced training in CAFM systems, including building management systems and energy management.
  • Advanced business continuity planning experience.
  • Advanced knowledge of troubleshooting and repairing mechanical, electrical, and plumbing systems.
  • Lift operator’s certification.
  • Universal refrigerant license.
  • Valid driver’s license.

Responsibilities

  • Supervise assigned staff in all aspects of department operations and responsibilities.
  • Assist with staff training, development, and performance.
  • Create and receive work orders; analyze and prioritize them, gather additional information, assist with assignment and resource provision, and ensure completion with minimal supervision using strong customer service and communication skills.
  • Manage contractors and special projects, including requests for proposals, contract negotiations, proposal evaluations, selection, and service management issues.
  • Develop, maintain, and adjust preventive maintenance plans.
  • Operate and maintain Computer Aided Facility Management (CAFM) tools, including building management systems, energy management, and documentation.
  • Ensure code compliance and building standards are maintained.
  • Assist in developing and communicating department objectives and eliminating barriers to success.
  • Identify ways to achieve desired results efficiently and make recommendations to management.
  • Play a key role in business continuity planning, mitigation, and response.
  • Handle department administration, complaint escalation, and procurement duties.
  • Assist the Facility Manager with troubleshooting and directing actions to achieve department objectives.
  • Ensure work requests and preventive maintenance tasks are completed in a timely and effective manner.

Benefits

  • Competitive pay.
  • Bonus for eligible employees.
  • Pension plan.
  • 401(k) match.
  • Employee stock purchase plan.
  • Tuition reimbursement.
  • Disability insurance.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee discounts.
  • Career training and development opportunities.
  • Paid time off starting at 160 hours annually for employees in their first year of service.
  • Ten paid holidays per year, typically mirroring NYSE holidays.
  • Be Well Company holistic wellness program, including wellness coaching and reward dollars.
  • Paid parental leave of 15 days per calendar year for eligible employees with at least one year of service at the time of a qualifying birth or child placement.
  • Adoption assistance.
  • Employee Assistance Program.
  • Back-up care program.
  • PTO for volunteer hours.
  • Employee matching gifts program.
  • Employee Resource Groups.
  • Inclusion and diversity programs.
  • Employee recognition program.
  • Referral bonus programs.
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