Facilities Maintenance Supervisor (#1924)

Battelle National Biodefense Inst•Frederick, MD

4d•$64,540 - $106,631•Onsite

About The Position

The Facilities Maintenance Supervisor oversees Facility Maintenance Specialist staff responsible for maintaining and repairing facility infrastructure at the National Biodefense Analysis and Countermeasures Center (NBACC), a high-containment biodefense facility at Fort Detrick in Frederick, Maryland. The role ensures the proper operation of facility systems and compliance with biocontainment, critical infrastructure, safety, and regulatory requirements. The supervisor provides direct staff leadership, technical guidance, task assignment, performance monitoring, mentoring, and development. Working with the Facilities Systems Supervisor and under the general direction of senior leadership, this role plans and coordinates maintenance operations and schedules to support continuous facility operations. The supervisor also serves as a primary contact for facility users, manages service subcontracts and major purchases, maintains records, and promotes reliable, efficient, customer-focused maintenance services aligned with facility priorities.

Requirements

High school diploma or equivalent.
At least 10 years of experience in facility maintenance, including at least 3 years in a supervisory or leadership role.
Strong knowledge of HVAC, plumbing, electrical systems, and general building maintenance, with experience in at least some of these areas, particularly in critical infrastructure or biocontainment facilities.
Familiarity with regulatory and safety standards applicable to critical infrastructure and biological research facilities, including biosafety protocols.
Leadership ability to motivate, mentor, and manage a diverse team while fostering accountability, excellence, and continuous improvement.
Strong customer service orientation and ability to build positive relationships with facility users and stakeholders.
Excellent communication and interpersonal skills, including the ability to explain technical information clearly and effectively.
Strong organizational and problem-solving skills and ability to prioritize in a high-pressure environment.
Commitment to ethical leadership, transparency, and high standards of professional conduct.
Ability to foster an environment where team members can share ideas, offer constructive feedback, and raise concerns without fear of judgment or negative repercussions.
Proficiency with common office productivity software such as Microsoft Word, PowerPoint, and Excel.
Proficiency with Enterprise Asset Management Systems (EAMS) and Computerized Maintenance Management Systems (CMMS).
Ability to interpret engineering drawings, codes, and related technical materials.
Skills and experience to support laboratory activities and work in accordance with NBACC’s management system, such as ISO.
Must be a U.S. citizen and able to obtain and maintain an interim secret clearance leading to a top-secret clearance, as well as suitability for DHS.
Participation in the Immunization Program, Medical Surveillance Program, and/or enrollment in the Personnel Reliability Program (PRP) is required.

Nice To Haves

Advanced technical training, an associate degree, or a bachelor’s degree in a related field.
Relevant certifications, such as HVAC, plumbing, or facility management.

Responsibilities

Oversee and supervise Facility Maintenance Specialist staff performing facility infrastructure maintenance and repairs, providing technical guidance as needed.
Establish and maintain effective working relationships with colleagues, contractors, consultants, vendors, and internal and external customers.
Assign tasks to maintenance personnel, monitor performance, and ensure adherence to safety, operational, and customer service standards.
Mentor staff, conduct regular performance evaluations, and develop plans to strengthen technical skills and leadership potential.
Collaborate with the Facilities Systems Supervisor to plan, perform, and complete maintenance work promptly while maintaining continuous facility operations.
Act as the primary point of contact for facility users and ensure maintenance services are delivered promptly, professionally, and with a customer-focused approach.
Maintain knowledge of applicable regulations and institutional policies, including biosafety, biosecurity, laboratory safety, and relevant guidance such as the current edition of the BMBL.
Develop and implement maintenance schedules to support continuous operation of critical systems and minimize disruptions.
Ensure maintenance activities comply with regulatory, safety, and biosafety standards and supervise adherence to protocols and procedures.
Identify and implement process improvements and best practices to improve facility reliability and efficiency.
Promote staff participation, a strong safety culture, service-oriented support for researchers, consistent service, and a questioning attitude toward activities that may affect safety, compliance, or space readiness.
Communicate clearly with researchers, senior management, and cross-functional teams.
Coordinate with senior management, researchers, and other stakeholders to align maintenance operations with leadership direction, goals, and priorities.
Manage service subcontracts and major purchases supporting facility maintenance operations.
Maintain appropriate records.
Perform other duties as assigned or authorized.