Facilities Lead

UG2•Cambridge, MA

10d

About The Position

The Facilities Lead is responsible for leading the facilities department and ensuring high standards of quality and efficiency. The role manages daily staff operations in alignment with organizational goals, client expectations, and company standards. It plans, implements, coordinates, and supervises operations related to mechanical, electrical, and plumbing systems, maintenance, energy management, and team development. The position oversees systems including Electrical, Fire Life Safety, Grounds, HVAC, Plumbing, and Safety. It supports the Facility Manager with repair urgency communications, budget estimates, scope-of-work reviews, bidding, construction compliance monitoring, final inspections, and corrective actions. The role also communicates with organizational leaders, employees, customers, and clients, and responds to after-hours emergencies as necessary. UG2 is a privately held facilities services company founded in 2012 and headquartered in Boston, Massachusetts. It emphasizes innovation, excellence, client service, and continuous improvement.

Requirements

A minimum of 3 to 5 years of experience in facility management or a related field.
In-depth knowledge of HVAC, mechanical, and electrical systems.
Strong leadership and team development skills.
Excellent troubleshooting and problem-solving abilities.
Ability to plan, organize, and prioritize work effectively.
Proficiency in Microsoft Office Suite and technical documentation.
EPA 608 Universal Certification is required.
Ability to lift up to 50 pounds, climb ladders, and perform physical labor related to maintenance tasks.
Availability to respond to after-hours emergencies as necessary.

Nice To Haves

Associate's Degree in Engineering, Engineering Technology, Electrical, HVAC, or a related field.
OSHA 10 certification.
Weekly Fire Pump Test Certificate.

Responsibilities

Supervise staff, provide training, and foster personnel development.
Coach team members in accordance with HR processes and disciplinary actions to support quality management.
Maintain compliance with company safety training requirements for all employees.
Manage development of operating and capital budgets for facility maintenance.
Analyze utility metering and energy consumption to optimize operating costs as directed by management.
Inspect mechanical spaces to identify and resolve issues.
Perform maintenance tasks or standby duties as required.
Review and implement preventative and predictive maintenance programs based on industry best practices and manufacturer recommendations.
Maintain a comprehensive facility document library, including construction plans, equipment manuals, and compliance documentation.
Develop and conduct training for staff on building systems and equipment.
Coordinate maintenance activities with external contractors.
Oversee Electrical, Fire Life Safety, Grounds, HVAC, Plumbing, and Safety systems.
Communicate effectively and deliver customer service to tenants, clients, property management, and vendors.
Develop specifications and scopes of work for maintenance repair contracts and ensure their effective administration and execution.
Respond promptly to emergencies, including fire, evacuation, and equipment failure, and address customer concerns.
Maintain an inventory control program for procurement of parts and supplies.
Ensure compliance with relevant state, city, and local laws pertaining to facility operations.
Support the Facility Manager by communicating repair urgency, preparing budget estimates, reviewing scopes of work, managing bidding, monitoring construction for compliance, performing final inspections, and expediting corrective actions.
Engage with leaders, stakeholders, employees, customers, and clients as needed.
Be available to respond to after-hours emergencies as necessary.