Facilities & Guest Experience Coordinator

CMA's Williamsburg FordLeon, VA
$19 - $21Onsite

About The Position

At CMA's Williamsburg Ford, we believe a clean, organized, and welcoming environment is an important part of delivering an exceptional guest experience. We are looking for a dependable, self-motivated Facilities & Guest Experience Coordinator to take ownership of the appearance of our dealership and help ensure that both our guests and employees enjoy a clean, professional environment every day. This is a full-time position with a consistent weekday schedule and an opportunity to become an important part of our team.

Requirements

  • Reliable attendance and punctuality
  • Strong attention to detail
  • Ability to work independently
  • Positive attitude and team-first mentality
  • Pride in maintaining a clean and organized environment
  • Friendly, patient, and customer-focused mindset
  • Excellent communication and interpersonal skills
  • Willingness to learn and grow professionally
  • Basic computer literacy
  • Ability to stand, walk, bend, and lift throughout the day
  • Ability to lift up to 40 pounds
  • Ability to work both indoors and outdoors as needed

Nice To Haves

  • Previous housekeeping, janitorial, hospitality, or facility maintenance experience is preferred but not required

Responsibilities

  • Maintain cleanliness and appearance of the sales showroom
  • Maintain service write-up and customer waiting areas
  • Clean and maintain employee kitchen and break areas
  • Clean and maintain four restrooms throughout the day
  • Clean and maintain office areas and body shop office
  • Empty trash and recycling containers
  • Clean interior glass, entrance doors, and high-touch surfaces
  • Sweep and mop floors throughout the dealership
  • Monitor and replenish restroom and breakroom supplies
  • Manage inventory of cleaning supplies, paper products, and coffee station supplies
  • Report facility maintenance concerns to management
  • Assist with meeting room and event setup as needed
  • Complete facility inspections to ensure the dealership remains guest-ready throughout the day

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
  • 401k plan with company matching
  • Paid Time Off and Holiday pay
  • Associate discounts on vehicle purchases, parts, and service
  • Paid maternity leave after one year of employment
  • Closed on Sunday
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