Facilities First Call Center Operations Coordinator

DPS•Denver, CO

18d

About The Position

Coordinates and oversees day-to-day logistics and operational initiatives and projects. Coordinates the development and implementation of various initiatives across DPS Facilities, internal Denver Public School departments, and external stakeholders. Creates and maintains district communications from Facilities to internal and external departments. Creates, maintains, and guides internal processes that relate to Facilities. Provides accounting support for Facilities to execute both daily and ongoing projects/initiatives.

Requirements

High School Diploma/GED
Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.
Live and work with a permanent home address in Colorado while working with us.
Have the ability with or without accommodations to meet the physical demands of the position.

Responsibilities

Routes and reviews work tasks to ensure accuracy of request details, classification and responsible organization
Responds to a high volume of communications and prioritizes effectively. Communicates and coordinates any response as required
Responds to and communicates emergency situations and utility outages accurately and timely
Distinguishes vandalism and insurance eligible work orders and assigns accordingly
Advises callers of proper regulatory processes and procedures
Creates, distributes, and maintains a variety of communications, processes and procedures for internal and external use
Supports internal processes around accident reporting. Ensuring paperwork is received and accurate
Coordinates communication flow between project mangers, operations and maintenance personnel, consultants, contractors, schools, principals and the public
Provides accounting support for projects and daily work. Includes entering purchase orders, submitting invoices, reviewing payment status, entering journal entries and reconciling district p-cards
Maintains knowledge and provides guidance of current district and department procedures around the financial systems, purchases and set up for each department
Performs general budget tracking, financial reporting, schedule coordination and program reporting
Collaborates to get accurate accounting information for Facility Maintenance projects
Defines project scopes, schedules, and compiles cost estimates for projects and initiatives. Including new work and volunteer performed work
Identifies, generates and assigns planning requests