Facilities & Event Support Specialist

Leroy Springs & Company INCFort Mill, SC
Onsite

About The Position

The Facilities and Event Support Specialist plays a critical role in ensuring the venue is consistently clean, organized, and event-ready, creating a welcoming and memorable experience for all guests. This position is responsible for maintaining high facility standards across all spaces while also providing behind-the-scenes support for event setup, logistics, and turnover. Success in this role requires a strong attention to detail, a proactive mindset, and a willingness to take ownership of the overall appearance and functionality of the venue. The schedule for this role varies based on event needs and includes nights, weekends, and holidays.

Requirements

  • High School Diploma or equivalent
  • Must be at least eighteen years of age
  • Takes full ownership of facility cleanliness and presentation
  • Works efficiently with a strong sense of urgency
  • Follows direction well and executes thoroughly
  • Anticipates needs and addresses them proactively
  • Maintains high standards without supervision
  • Comfortable with physical work, including lifting and moving equipment
  • Endurance-related physical requirements, including prolonged standing, some bending, stooping, walking long distances, climbing, and stretching
  • Requires eye-hand coordination and manual dexterity to manipulate equipment and activities
  • Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate activities
  • Exposure to inconsistent weather conditions such as sun, heat, or rain
  • Must be able to exert up to 50 pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed
  • Must be able to remain on feet for extended periods of time

Nice To Haves

  • Event experience preferred
  • Current CPR, First Aid, AED certifications and Child Abuse prevention training; will train

Responsibilities

  • Maintain cleanliness of all event spaces, restrooms, suites, and front-of-house areas
  • Ensure the venue remains in “event-ready” condition at all times
  • Execute thorough pre- and post-event cleaning of all used spaces
  • Manage all trash & recycle operations: empty, reline, and remove trash from all areas
  • Monitor and fully stock restroom and facility supplies
  • Clean and sanitize all glass, mirrors, and reflective surfaces
  • Clean windowsills, door frames, and high-touch surfaces
  • Sweep and mop all floors including kitchen, event spaces, office, and work areas
  • Perform detailed floor care and deep cleaning as scheduled
  • Complete high-level cleaning (ceiling fans, vents, door wells, etc.)
  • Remove cobwebs/bugs from windowsills, doorways, and eaves
  • Maintain odor control and overall freshness of indoor spaces
  • Maintain clean, stocked, and well-presented restrooms at all times
  • Ensure restrooms are fresh and odor-controlled (air fresheners, wall scent units, etc.)
  • Maintain guest amenity baskets with items such as feminine products, mints, hand sanitizer, and personal care items
  • Maintain cleanliness and upkeep of bridal and groom suites
  • Coordinate routine deep cleaning of rugs, upholstery, and soft furnishings
  • Perform minor repairs (fixtures, furniture, basic plumbing issues)
  • Replace light bulbs and maintain functionality of event spaces
  • Conduct routine walkthroughs to identify wear and tear
  • Report larger maintenance needs in a timely manner
  • Maintain cleanliness of entrances, walkways, and docks
  • Apply salt to sidewalks and docks during inclement weather to ensure safety
  • Notify natural resources/maintenance of outstanding landscape needs (fire ants, downed trees, etc)
  • Maintain organization of storage and back-of-house areas
  • Stock and monitor essential supplies including: Paper towels, Toilet paper, Trash bags, Hand soap, Air fresheners, Cleaning supplies
  • Identify and address cleanliness or facility issues proactively
  • Take full ownership of how the venue looks and feels at all times
  • Pull, organize, and stage catering equipment and service items based on event needs
  • Transport equipment and supplies between storage, kitchen, and event areas
  • Assist with room setups including tables, chairs, and layout adjustments (infrequent)
  • Set tables and chairs for tastings and internal events
  • Install table linens & chair pads during early setup phases to support the event staff
  • Respond to immediate facility-related issues (cleaning needs, spills, pests, nests, etc.)
  • Support heavy lifting and movement of equipment including chafers, displays, tables, hotboxes, beverages, and bar setups
  • Assist with last-minute setup needs after installation of rentals on an as-needed basis
  • Break down pre-set areas and return equipment to proper storage
  • Reset all spaces efficiently to baseline condition
  • Consolidate and organize rentals or equipment for pickup
  • On-site janitorial support between events when there are multiple events in a short window (may include late nights or weekends)
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