DSD/FACILITY MANAGER

I KITAGAWA & CO•Hilo, HI

4d•$50,000 - $60,000•Onsite

About The Position

The Facilities & DSD Manager oversees I. Kitagawa & Co.’s Dealership Services Department (DSD) and Facilities Maintenance Department. The role ensures DSD delivers high-quality products and services on time and that company properties are well-maintained, safe for employees and customers, and meet company appearance standards. The manager directs department operations and staff, coordinates vehicle preparation and transportation, and manages facilities requests, maintenance, safety, utilities, and photovoltaic system upkeep. The position requires a high school diploma or GED, a current valid driver’s license, and a clean driving abstract. Leadership experience in the automotive industry is preferred. The manager must communicate effectively, handle multiple projects and deadlines, and use basic computer skills, Microsoft Office, Google Suite, and email and communication tools. Regular work is during IKC Admin Department hours; travel among company locations may require longer hours. The job involves frequent exposure to moving mechanical parts and outdoor weather, with occasional exposure to wet or humid conditions, high or precarious places, and fumes or airborne particles. Occasional lifting or moving of up to 25 pounds may be required with assistance from safety gear, equipment, or PPE.

Requirements

High school diploma or GED.
Current, valid driver’s license and a clean driving abstract; driving is essential to the position.
Strong leadership and communication skills.
Basic computer skills; proficiency with Microsoft Office; basic Google Suite skills; proficiency with email and communication tools.
Fluent English speaking, reading, and writing skills.
Ability to read and comprehend simple instructions and correspondence, write simple correspondence, and present information effectively to management, customers, clients, and employees.
Ability to perform arithmetic and calculations involving rates, ratios, percentages, discounts, interest, commissions, proportions, area, circumference, volume, basic algebra, and geometry.
Ability to follow written, oral, or diagrammed instructions; resolve problems involving concrete variables; define problems, collect data, establish facts, and draw conclusions; and interpret technical instructions in mathematical or diagram form.
Ability to manage multiple projects, tasks, and deadlines, maintain alertness and attention to detail, perform accurate mathematical calculations, and communicate effectively with leadership and store personnel on time-sensitive matters.
Ability to meet the role’s physical demands, including regularly standing and communicating; frequently walking, sitting, handling objects, and reaching; and occasionally lifting or moving up to 25 pounds with assistance from safety gear, equipment, or PPE.

Nice To Haves

Leadership experience in the automotive industry.

Responsibilities

Recruit, hire, train, motivate, counsel, and monitor DSD and Facilities staff; direct and schedule their work.
Promote teamwork, communicate company policies and processes, and ensure staff complete required safety, security, safeguard, manufacturing, and cybersecurity training.
Post vacancies and complete the required Human Resources requisition process within three business days; conduct annual performance evaluations.
Approve timesheets and leave requests, complete administrative duties, and ensure paperwork and forms are completed on time.
Maintain a safe and clean work area and a professional appearance.
Prepare daily vehicle schedules based on priorities, vehicle volume, department capacity, and facility projects; coordinate PDI scheduling and vehicle transportation with dealership service managers.
Complete DSD billing promptly and oversee vehicle tracking to ensure vehicles are treated before customer delivery.
Follow up on transportation claims, audit pick lists against claims, ensure units are inspected and damage is reported, obtain required PASHA/YB signatures, and submit corrections within 24 hours of pickup.
Schedule transportation of KAC units to KAC and KNI units to and from KNI; coordinate rates, schedules, transfer forms, and damage claims with transporters.
Coordinate dealership assistance from Sales and Service departments and provide support according to DSD availability.
Maintain appropriate supply levels and work with suppliers and management to source supplies and services.
Schedule and complete vehicle and equipment maintenance and inspections, and maintain vehicle maintenance logs.
Develop department growth and revenue streams; prepare rate-increase proposals on schedule in coordination with the Director of Finance.
Process Facilities Request tickets within one to two business days, maintain ticket documentation, and manage daily and weekly scheduling with safety and other priorities considered.
Communicate facilities scheduling changes and completion updates to store leaders and General Managers/Assistant General Managers.
Ensure the Facilities team has necessary tools, equipment, and supplies; develop and manage a Tools Inventory Catalog.
Address KPA safety issues at all locations and schedule required tree trimming or removal, resolving issues with neighboring property owners when needed.
Monitor utilities with Accounts Payable and investigate increased expenses, arranging internal or external inspections and repairs as needed.
Maintain monitoring, maintenance, and cleaning schedules for photovoltaic systems and coordinate repairs with appropriate vendors.
Participate in port pickups and inspections when necessary and perform additional duties assigned by the Director of Finance or President.