RAR Facilities Dockmaster Supervisor (Research Animal Resources)

Johns Hopkins University•Baltimore, MD

2d•$45,344 - $78,624•Onsite

About The Position

The Facilities Dockmaster Supervisor is responsible for the safe and efficient operation of the Johns Hopkins University Research Animal Resources (RAR) loading dock, which supports institutional and commercial deliveries, including receiving and processing animals of varying species. The role provides operational leadership and administrative oversight for loading dock logistics, receiving activities, inventory management, and supply chain processes across assigned facilities, including RAR’s central facilities. The Supervisor oversees receipt, inspection, processing, and documented distribution of shipments, materials, and supplies while maintaining quality control and supporting efficient material flow. The Supervisor leads logistics, transportation, and inventory/distribution staff; coordinates animal and supply deliveries; maintains operational records and procedures; and works regularly with vendors, contractors, service providers, security, and facility personnel. The position supports compliance and operational readiness for audits and inspections, including USDA, IACUC, and AAALAC reviews. It is a full-time, exempt position on the School of Medicine Campus, with a Monday–Friday schedule of 7:30 a.m.–4 p.m. and some holidays.

Requirements

High school diploma or graduation equivalent.
Three years of related experience.
Lead or supervisory experience.
Ability to work under environmental conditions that may require safety equipment.
Ability to regularly lift, move, carry, and position objects and materials weighing up to 50 pounds.
Specialty Occupational Health requirements must be up to date and complete.
Maintain any required driving credentials, licenses, or certifications.

Nice To Haves

Prior loading dock experience.
Good understanding of safety standards.
Some knowledge of animal facility operations.
Customer-service orientation.
Ability to work constructively and cooperatively as part of a team and react at the last minute.
Ability to understand and follow verbal and/or written instructions to perform essential duties and responsibilities.
Good verbal and written communication skills.
Computer skills, including Microsoft Office (Excel, Word, Outlook, and Teams).
American Association for Laboratory Animal Science certification at the Assistant Laboratory Animal Technician level (ALAT).
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Responsibilities

Supervise logistics, transportation, and inventory/distribution staff.
Oversee loading dock receipt, inspection, processing, and distribution of supplies, equipment, materials, deliveries, and research animals.
Coordinate animal deliveries to the correct JHU facility or other destination, complete required paperwork, and enter new animals into RAR medical record and census software.
Coordinate shipment receipt and delivery to appropriate locations and ensure required documentation is completed and maintained accurately.
Ensure proper handling, storage, and tracking of incoming and outgoing materials in accordance with established procedures.
Ensure appropriate care of animals in receiving and shipping status, monitor their health, and arrange veterinary care when needed.
Maintain a clean, safe, and organized work environment.
Process and coordinate loading dock requests and scheduling activities.
Confirm vendor documentation, including certificates of insurance and access requirements, is submitted and approved before arrival.
Communicate with vendors, suppliers, contractors, and service providers regarding schedules, access requirements, and operational needs.
Coordinate loading dock activities outside standard business hours with security and facility personnel.
Maintain accurate records of dock operations, deliveries, and vendor activities.
Verify identification and authorization of deliveries, vendors, contractors, and visitors accessing the loading dock; notify appropriate contacts upon arrival.
Verify shipment accuracy and authorize receipt of deliveries.
Coordinate receipt, inventory management, and distribution of supplies, equipment, and materials across assigned facilities.
Manage inventory levels and storage space in loading dock and warehouse areas.
Develop, review, and update standard operating procedures and operational documentation.
Develop daily work schedules and assignments for transportation and logistics personnel and provide operational support as needed.
Monitor, establish, and adjust delivery routes, workflows, and distribution procedures to improve service and efficiency.
Oversee maintenance schedules, inspections, registrations, and compliance requirements for department vehicles and transportation equipment, and ensure maintenance issues are reported and resolved promptly.
Oversee loading dock maintenance, renovations, and improvement initiatives, recommending enhancements to efficiency, safety, and service quality.
Ensure compliance with applicable safety protocols, operational procedures, and institutional policies.
Support audits, inspections, and compliance reviews by maintaining operational readiness and documentation and preparing the dock for USDA, IACUC, and AAALAC site visits.
Escalate operational concerns, security issues, and facility incidents to management and appropriate departments.
Report safety concerns, violations, incidents, and accidents promptly according to established procedures.
Maintain flexibility to support operational needs, including occasional work outside standard business hours.
Maintain required driving credentials, licenses, or certifications.
Perform other duties as assigned.