RAR Billing Services Coordinator (Research Animal Resources)

Johns Hopkins University•Baltimore, MD

8d•$22 - $38•Hybrid

About The Position

Research Animal Resources (RAR) is a central service center that provides customer service throughout the Johns Hopkins research community. The RAR Billing Services Coordinator processes and generates billing, invoices, and monthly reconciliations for the RAR business office, ensuring they are completed on time and in accordance with Johns Hopkins University (JHU) guidelines. The position may also conduct operational procurement activities to acquire goods or services in accordance with procurement policies, standard practices, and sound business and ethical practices.

Requirements

High school diploma or graduation equivalent.
Three years of progressively responsible experience.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Nice To Haves

Technical skills and expected proficiency: Attention to Detail—Awareness; Data Entry—Awareness; Invoicing—Awareness; Billing—Awareness; Order Management—Awareness; Record Keeping—Awareness; Troubleshooting—Awareness. Additional technical skills may be required based on specific division or department needs.

Responsibilities

Process and generate monthly billing for a multimillion-dollar service center.
Process monthly invoices for payment by Accounts Payable in accordance with JHU guidelines.
Train, guide, and direct staff and end users in preparing, interpreting, and applying regulations and policies related to billing and payments.
Serve as the first point of contact for vendors and end users with questions about billing processes and systems, helping resolve concerns.
Review requests for clarity, accuracy, and completeness, and support value optimization across expenditures by ensuring end-user compliance with preferred policies and procedures.
Monitor purchase order receiving and inform and assist end users with closing existing purchase orders.
Work with Accounts Payable and other departments to resolve delivery, suspense, quality, and payment problems.
Perform monthly reconciliation in coordination with Finance.
Provide backup support for RAR’s Senior Buyer as needed.
Monitor and follow applicable laws and regulations.
Perform other duties as assigned.