Facilities Coordinator
About The Position
As a Facilities Coordinator at JLL, you'll be an essential part of our Workplace Experience team, ensuring our clients' environments run seamlessly every day. In this hands-on role, you'll oversee workplace operations and coordinate maintenance activities, manage vendor relationships, and deliver the kind of proactive service that keeps workplaces thriving. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and you'll play a key part in that mission by maintaining exceptional service standards, responding swiftly to workplace needs, and building strong relationships with clients and colleagues alike. We believe the most effective teams are built when everyone is empowered to thrive, and this role offers you the opportunity to make a real impact while growing your facilities management expertise in a collaborative, supportive environment.
Requirements
- Prior experience in facilities management, property management, hospitality, or related fields
- Ability to lift up to 50 lbs and move furniture as needed for daily operations
- Proficiency with information technology tools and workplace management platforms
- Advanced proficiency in Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and Teams
- Ability to manage multiple email accounts, calendars, and competing priorities in a fast-paced environment
- Experience using multiple communication and collaboration platforms, including Microsoft Teams and Slack
- Excellent communication and organizational skills with strong problem-solving abilities
- Ability to work independently with minimal supervision while effectively managing stressful situations
- Self-motivated, confident, energetic, and adaptable to changing workplace needs
Nice To Haves
- Knowledge of local occupational health and safety requirements and regulations
- Experience with vendor management for specialized facilities services
- Understanding of critical facilities systems including HVAC, chiller systems, fire protection, and mechanical/electrical infrastructure
- Familiarity with workplace experience best practices and service excellence standards
Responsibilities
- Conduct daily walkthroughs to ensure facilities are clean, organized, and operating smoothly, identifying opportunities for continuous improvement
- Respond promptly to work orders while maintaining KPI compliance and delivering excellent customer service at every touchpoint
- Schedule and manage repairs, maintenance requests, and minor works projects, tracking each task through to completion with minimal disruption
- Coordinate with vendors, facilities staff, and service providers to ensure excellent execution of work and seamless operations
- Support furniture moves, cube reconfigurations, and general space adjustments as workplace needs evolve
- Provide coordination and logistical support for events, meetings, and conference facilities to create exceptional workplace experiences
- Maintain accurate records and documentation for your site, including web pages, emergency response plans, and building access systems
- Assist with reception and guest support, mail services, office supplies management, and landlord relations as needed
- Uphold environmental health and safety standards, including evacuation procedures and after-hours emergency response protocols
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
