Facilities Coordinator

TAG - The Aspen Group•Chicago, IL

7d•Hybrid

About The Position

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at TAG as a Facilities Management Coordinator.

Requirements

Exceptional customer service skills
Act with a ‘sense of urgency.’
Skill and experience in both verbal and written communications that meets the needs of different customers and vendors.
Prior exposure to multi-unit facilities management concepts and best practices.
Ability to demonstrate successful completion of multiple tasks concurrently
Experience and ability to negotiate with vendors
Think analytically and critically
Be a ‘real-time’ problem solver.

Nice To Haves

A degree in higher education is preferred
A willingness and eagerness to develop new skills and garner more responsibility is essential.

Responsibilities

Manage the day to day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team oriented atmosphere from our main office
Troubleshoot equipment over the phone with office staff and deliver specific instructions
Tact and Directness in dealing with the facilities vendors is critical to ensure that required actions are completed
Manage expectations and performance within service level parameters.
Verify completion of work and services
Effectively communicate with internal customers and contract vendors
Data analysis and storage of work order history and budget tracking using on-line programming
Subcontractor appropriation. Ability to search for vendors and sign them up
Shipping items and tracking for the Facilities Department
Billing management for Facilities tickets. This includes contacting vendors to get the correct information in to get billing done, and coordination with ADMI billing to coordinate correct GL codes and location codes for items
Run small projects from start to finish and be able to give guidance to techs in the field of our scope of work in details