Facilities Coordinator, Soft Services

Airbus•Mobile, AL

9d•Onsite

About The Position

Airbus Commercial Aircraft is looking for a Facilities Coordinator, Soft Services to join our Facilities Department based in Mobile, AL. In this role, you’ll be responsible for managing third party service providers for site services (soft). Ensure coordination and reporting of facilities subcontracted maintenance contract(s) activities and such for soft service providers such as janitorial, food service, pest control, tenant improvement buildouts, etc.

Requirements

High School Diploma or GED required
3+ years subcontractor management experience required.
3+years managing and reporting subcontractor activities in a production environment.
Knowledge of current industry trends, best practices and technology.
Coordinating work flow initiatives for soft service providers in the areas of janitorial, food service, landscaping, pest control and tenant improvement.
Analytical and quantitative skills with proven ability to develop strategic solutions
Customer service and invoice processing is critical
Authorized to work in the US without current, or future, need of visa sponsorship

Nice To Haves

Bachelor in Business Administration
IFMA or BOMA certification is a plus.
Prior experience working in a facility management production environment a plus
Knowledge/ experience of project management practices a plus
Ability to read floor plans a plus
Experience working with G-Suite is a plus.

Responsibilities

Manage services and projects such as cleaning, catering, people transportation in cooperation with internal and external partners.
Ensure customer satisfaction and needs are met by using available resources in the most efficient and effective way.
Manage and improve services and suppliers to ensure delivery on time, quality and cost.
Manages vendors on a daily basis; identifies training and tracks performance to KPI’s, effectively communicates with stakeholders in timely manner
Coordinate and Facilitate Monthly and Quarterly business reviews within contract guidelines with proper points of contact.
Cooperate and coordinate all activities with entire FM team
Review, approve and process invoicing for related activities
Development and tracking of corrective action plans regarding service delivery
Coordinate the upkeep of interior space
Other duties as directed by facility manager

Benefits

Competitive base salary
incentive compensation which may include profit sharing schemes
retirement savings plan
Employee Stock Ownership Plan (“ESOP”)
Paid time off including personal time
holidays
generous paid parental leave program
Comprehensive insurance coverage including medical (traditional and high-deductible health plans)
prescription
dental
vision
life
disability
Employee Assistance Plan (“EAP”)
other supplemental benefit coverages
Upskilling and development opportunities through our global Leadership University
unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path
opportunity to participate in accelerated development programmes
national and international mobility