Facilities Building Manager

Apple•San Jose, CA

About The Position

Apple’s Places team manages corporate and retail workplaces and workplace services, including its global real estate portfolio, capital construction projects, facilities and site services, sustainability initiatives, and health and safety. The Facilities Building Manager is an experienced, collaborative, service-oriented professional who serves as the primary liaison for workplace operations and services across buildings in Santa Clara Valley, helping ensure an exceptional and seamless workplace experience. The role is the central contact for building occupant groups and supports operational excellence across multiple workplace environments. The manager partners with cross-functional teams to manage facilities processes, communicate changes and updates to occupants, and implement building-wide standards and services. The position reports to the Workplace Services Manager.

Requirements

  • 3–5 years of experience in workplace management or facilities operations.
  • Experience interfacing with all levels of an organization and managing multiple projects.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management skills.
  • Ability to work in fast-paced, high-growth environments and adjust to shifting priorities.
  • Proven ability to collaborate across functions and advocate for internal customers.
  • Critical and creative thinking to streamline operations and improve experiences.
  • Familiarity with IWMS platforms, MS Office, iWork, and cloud collaboration tools such as Box.
  • Demonstrated proactive and service-first attitude.
  • Bachelor’s degree.

Responsibilities

  • Contribute to an inclusive environment by respecting differences and showing curiosity to learn.
  • Foster and maintain excellent relationships with stakeholders.
  • Act as the key facilities resource for employees and building operations in assigned locations.
  • Manage furniture and space configurations to ensure visual and functional consistency across sites.
  • Partner with RE&D teams, including Space Planning, Project Management, Commute, and EH&S.
  • Coordinate relocations, reconfigurations, and occupancy changes, including lab and office moves.
  • Ensure customer needs are continuously met and advocate for service improvements.
  • Communicate facility updates, events, and disruptions effectively to occupants.
  • Use IWMS, service request platforms, and productivity software to track and manage services.
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