Facilities Support

O. C. Credit Union • Santa Ana, CA

3d • Hybrid

About The Position

Orange County's Federal Credit Union (OCFCU) is seeking a Facilities Associate to join their Facilities & Security team. This role will support the daily operations of 11 branch and headquarters locations, ensuring efficient handling of facilities requests, vendor compliance, organized records, and a safe, professional environment for employees and members. The position offers an opportunity to coordinate projects, solve problems, build relationships, and contribute to moving the facilities team from a reactive to a proactive, best-in-class operation. OCFCU has over 85 years of history, $3+ billion in assets, and over 145,000 members, emphasizing a people-first philosophy and a commitment to building real relationships. They have been recognized as the #1 Credit Union by the Orange County Register and are known for a positive workplace culture where employees feel empowered to do meaningful work.

Requirements

• One or more years of experience in facilities support, office administration, workplace operations, or a related coordination role is preferred.
• Experience working with work order systems, vendor management, records management, or SharePoint is ideal.
• Proficiency with Microsoft Office applications.
• Vision sufficient to read instructions, procedures, source documents, reports, files, and information on video display terminals.
• Ability to speak and hear to give and receive instructions and information to others in person and over the telephone.
• Manual dexterity to write and operate a variety of office equipment, including a personal computer.
• Body mobility to move to and from different work areas to access materials to perform the essential functions.
• Ability to bend and stoop to reach files/shelves including the strength to lift and carry materials up to 50 pounds, also to pull and push open file cabinet drawers.
• Ability to sit or stand for prolonged periods of time.
• Valid California driver’s license, personal auto insurance, and a clean driving record required; this role regularly travels between OCFCU branch and HQ locations.

Nice To Haves

• Organized, dependable, and highly detail oriented.
• Self-motivated, proactive, and eager to learn.
• Customer service focused with a positive, solutions-oriented mindset.
• Comfortable juggling multiple priorities while meeting deadlines.
• A strong communicator, both verbally and in writing.
• Tech-savvy and comfortable using Microsoft Office, SharePoint, and online systems.

Responsibilities

• Serve as the first point of contact for facilities requests from branches and headquarters.
• Manage and track work orders from submission through completion.
• Coordinate vendor documentation, including contracts, licenses, insurance certificates, and renewal tracking.
• Support preventive maintenance programs, branch inspections, and compliance documentation.
• Compile department KPI data and support monthly and quarterly reporting.
• Coordinate vendor visits and ensure effective communication with branch leaders.
• Monitor facility supply inventories and submit replenishment requests.
• Support invoice verification and processing workflows.
• Participate in branch inspections, facility walkthroughs, and site visits.
• Help maintain clean, organized, and efficient common and storage areas.

Benefits

• Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth: Annual merit increases, annual discretionary bonus, as well as educational grants up to $1,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed