FACILITIES AND SECURITY ASSOCIATE

San Diego Natural Histo•San Diego, CA
•$0 - $20

About The Position

The San Diego Natural History Museum is seeking a reliable, attentive, and adaptable Facilities and Security Associate to support the Museum’s daily operations, safety, and security. The role helps protect guests, staff, volunteers, collections, and facilities while maintaining a safe and welcoming environment. The position is permanent, part-time, and non-exempt, with variable hours based on operational needs, staff availability, and Museum events. There are no regularly assigned days, fixed weekly schedule, or guaranteed weekly hours. Shifts may include early mornings, evenings, weekends, and holidays, and occasional short-notice coverage may be requested. The Museum is open to the public daily except Thanksgiving and Christmas Day and regularly hosts evening events and programs. Pay is $20 per hour.

Requirements

  • High school diploma or equivalent.
  • Current California BSIS Guard Card certification, or willingness to obtain it within 60 days of hire.
  • Strong communication, interpersonal, and customer service skills.
  • Ability to exercise sound judgment, remain calm under pressure, and respond appropriately to unexpected situations.
  • Strong attention to detail and ability to work independently or as part of a team.
  • Ability to work in a fast-paced environment with changing priorities.
  • Willingness and ability to work a flexible, on-call schedule, including evenings, weekends, and holidays.
  • Ability to stand and walk for extended periods, climb stairs and ladders, bend, and perform physical tasks.
  • Ability to lift and carry up to 50 pounds and move objects weighing up to 100 pounds.
  • Ability to work in varying indoor and outdoor environmental conditions.
  • Valid California driver's license.

Nice To Haves

  • Current CPR/AED/First Aid certification, or willingness to obtain it within 60 days of hire.
  • Previous facilities, security, or related operational experience, preferably in a museum, cultural institution, or public-facing environment.
  • Bilingual communication skills.

Responsibilities

  • Conduct interior and exterior building rounds to identify maintenance concerns, security risks, and irregularities involving building systems and equipment.
  • Perform Museum opening and closing procedures, including securing entrances, checking public and staff areas, and preparing the building for daily operations.
  • Provide security coverage during Museum operations and special events by monitoring guest activity, enforcing Museum policies, assisting with crowd management, and responding to disruptive behavior.
  • Respond to fire alarms, medical incidents, evacuations, security concerns, and other emergencies according to Museum procedures.
  • Assist with contractor and vendor access, deliveries, parking reservations, and other operational needs.
  • Support event setup and breakdown, including moving tables, chairs, equipment, and other materials.
  • Assist with weather-related building protection measures, including setting up and removing equipment and materials as needed.
  • Identify and report fire, safety, security, and maintenance concerns.
  • Maintain accurate daily activity logs and complete incident reports as necessary.
  • Provide professional and responsive customer service to Museum guests, staff, volunteers, contractors, and vendors.
  • Perform other facilities, security, and operational duties as assigned.

Benefits

  • Free admission to all Balboa Park museums.
  • Free admission to the San Diego Zoo and Safari Park.
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